Our department really values your opinion and suggestions for what we can do to improve your time at the University of Bath. There’s several new things we’ve rolled out for this academic year, all of which have been introduced in response to what you’ve been asking for.
So, next time you receive that link to an online survey, or get asked to answer some questions, please do spare us some time! What you feed back to us plays a big part in what we do. For example…
You wanted… more meat-free and healthy food options
We opened The Patch in September 2017, which offers a purely vegetarian and vegan menu of locally sourced food.
You wanted… a more sustainable campus
As well as KeepCups, you can now buy one of our reusable Leave No Trace containers from outlets for £6.50. Don’t forget that using this instead of a disposable one at our eateries gives you 20p off and a stamp on your loyalty card.
You wanted… to spend your Eat and Drink credit in the city
CAFÉ at the Virgil Building is now open in the city centre, so you can spend your Eat and Drink credit when you’re in town.
You wanted… to know more about what you were eating
We’ve improved communication about dietary requirements, so you can now find details on all menus and food counters.
We’re delighted that The Quads and Norwood House (pictured above) have been listed in the top 50 best student accommodation halls in the UK.
The feedback comes from 10,834 students, who scored seven different elements of their accommodation:
- Value for money
- Hall management
- Common room or social space
- Social experience
- Internet / Wi-Fi
The Quads scored four out of five for value, cleaning, Wi-Fi and management and five out of five for location, social space and social experience, ranking at 29 overall.
One of our students who reviewed the Quads explained, “the social space/lounge area is honestly the best thing, I only go to my room to sleep!”
Another said, “the standard of cleaning is fantastic and maintenance is outstanding. You will almost certainly have a great Uni experience living in the Quads.”
Norwood House scored four out of five across all, apart from location where it scored five out of five, ranking it number 45 overall.
One student reviewing Norwood stated, “I've never experienced something like this. I am now never late. The club downstairs is not that noisy and obviously fun! Rooms are big, and the kitchen is just HUGE. I highly recommend it to all the people who like good view from the window and all the services downstairs.”
Read more on the Student Crowd website.
Hopefully by now you’re all aware of the new ‘value corner’ in Fountain Canteen, which launched last month.
The new area (just to the left as you walk in the main entrance of Fountain Canteen) is home to a super value menu where everything is just £1.
You can view a full menu here, but the types of food on offer include…
• Homemade soup
• Beans on toast
• Sausage and mash
• Vegetable pie
• Steak slice
Plus different toasties and crumpets that you can toast yourself.
As if all of this wasn’t enough value already, you also get a free tea or coffee with any purchase if you bring your own reusable cup. Bargain!
The new corner was introduced to provide a budget food and drink option to students on campus. It’s clearly been popular, as our survey showed that 86% of students rated it as excellent value for money.
Have you tried anything from the new budget menu? We’re always interested to hear feedback, so please do comment below with your thoughts.
What a pleasure it was hosting Ride Across Britain this weekend. An incredible and inspirational effort from all the participants.
Are there many better places to ride a bicycle in Britain? Bath and the South West boast some truly stunning scenery that provided quite the backdrop for the riders. One cyclist told us, "After Cheddar Gorge the hills just kept coming".
Those hills were a big challenge for the riders who pulled into the University on Sunday evening ready for a good night's rest. After propelling themselves over 100 miles from Devon, we were delighted to be able to guide them to their rooms in The Quads.
And as if that wasn't impressive enough, they were all up at dawn on Monday to carry on to Ludlow.
The Deloitte Ride Across Britain rounds off what has been a hugely successful summer for AHS, with the department bringing in over £1 million for the University through the thousands of guest accommodation bookings we have taken since mid-June.
So thank you to Ride Across Britain for staying with us and best of luck to all the riders on the rest of the journey to John O'Groats. We hope you have a fantastic trip, and we'll see you again next year.
We took some photographs of the event.
The Ride Across Britain cyclists arrive on campus on Sunday
The riders complete the stage from Okehampton to Bath
We were delighted to host the Deloitte Ride Across Britain participants
Luckily for the riders, they don’t have to cycle carrying their bags too
The crew were on hand to help riders, working with our team to get everyone to their accommodation
And at 6:15am on Monday morning, they were all off again
This weekend we'll welcome over 780 cyclists taking part in the Deloitte Ride Across Britain as they make their way along the 980 mile route from Land's End to John O'Groats.
Riders, support staff and organisers will get to Bath on Sunday, having completed the 110 mile stage from Okehampton in Devon, and we'll be their home for the night.
This is the final big event of our commercial summer business and has contributed to us bringing in over £1 million during the last three months.
We can't wait to welcome them all and provide them with the rest and relaxation they'll need by the time they pedal in to campus. We'll be back with photos and we'll tell you how it all went next week.
The riders are not professional, which makes the distances they ride even more impressive. This is an event for anyone and everyone. It is possible to take part in the whole thing, or just certain stages. If you know somebody taking part, you can follow the route and progress of the riders.
After we wave the riders off on Monday morning, when they set off on the 99 mile journey to Ludlow, our attention will immediately turn to preparing for the arrival of our new students.
More on that soon.
Monday 29 August is a Bank Holiday and so, with the University holiday following on the next day, there will be some changes to our eateries' opening hours.
4 West Cafe
4 West Cafe will be closed Bank Holiday Monday 29 August and Tuesday 30 August.
CAFE will be closed Bank Holiday Monday 29 August and Tuesday 30 August.
Claverton Rooms will be closed Bank Holiday Monday 29 August and Tuesday 30 August.
Fountain Canteen is closed for the summer period. It will reopen once students arrive on campus for the new academic year.
Lime Tree is open during the Bank Holiday weekend and University holiday.
Bank Holiday Monday 29 August: 7.30am to 10pm
Tuesday 30 August: 7.30am to 10pm
Parade Bar and Grill
Parade Bar and Grill is closed for maintenance until Sunday 11 September.
Sports Cafe is open during the Bank Holiday weekend and University holiday.
Bank Holiday Monday 29 August: 9am to 3pm
Tuesday 30 August: 8am to 7pm
Wessex Restaurant is closed Bank Holiday Monday 29 August and Tuesday 30 August.
It may have felt like the summer sun has taken a long time to arrive this year, but here in AHS we're well underway with our summer business.
We've been hosting conferences, summer schools and holiday makers for the last few weeks.
So far we've hosted organisations including the Samaritans, who were here for their three regions conference, the Research Methods Festival 2016, and this year's MEI conference.
Make sure you head over to our Conference and Events Twitter page to take a look at the kind of things our guests got up to at the conferences.
As for guest accommodation, we've already welcomed more than 40,000 visitors so far and we're looking forward to saying hello to those who are yet to stay with us.
With the change in business over the summer, it's not just conference delegates and bed and breakfast guests that we welcome to the University. We've also hired several new casual members of staff, and we're delighted they've joined the team.
Elsewhere in AHS, we've launched a new menu in Parade Bar and Grill. The venue will be closed between 1 August and 9 September while a new extraction system is fitted in the kitchen, so head over there in July to get your teeth into the new menu before the new academic year begins.
And with the new term in mind, student accommodation application have been received and are currently being worked through by our student Accommodation team as we move towards the arrival of our new student population in September. It's hard to believe that our new students will be here in just a few short weeks, when AHS will return to our student-focussed business.
In the meantime, we've got lots more guests to look after. Keep your eyes on the blog for more news and updated over the summer.
April has been a month of new things for AHS. We've got a new website, we've welcomed applications for accommodation from new students and we're planning exciting new things for our bars and eateries.
You may have noticed that AHS webpages look a bit different this month. Launched on Wednesday 6 April, we were the first section to go live on the new website, just in time for students to apply for their accommodation for the September 2016 arrivals.
Digital Marketing and Communications have been working tirelessly for the last 18 months developing a new website and Content Management System for the University. Now it's here. It looks great, will scale with your mobile device, and make finding information easier for users.
The following sections are now live:
We're now working on the transition of Security, and that should be live in the very near future.
Applications for student accommodation opened at 9am on Tuesday 12 April and we can't wait to welcome this year's cohort to our accommodation in the city and on campus in September.
This year there's more accommodation available to students than ever, with four new properties in the city centre that are managed by CRM Students.
New look Wessex Restaurant
Over the next few weeks there will be some changes in Wessex Restaurant. Keep your eyes peeled for some great new developments coming to our fine dining restaurant in June.
And speaking of June...
Looking towards the summer
The students will be leaving us in the next few months as their first year of study comes to an end, but that doesn't mean things stop for AHS. That's just the start of one of our busiest periods in the year.
It isn't long until we begin welcoming thousands of bed and breakfast guests, backpackers, families, summer schools and conference delegates to our events venues and guest accommodation on campus and in the city.
We're recruiting more staff and will soon be launching our summer campaign. We look forward to meeting some see some new faces soon and welcoming them into the AHS team.
On Friday 11 March we received a Fairtrade Gold award in the category of Best Fairtrade University or College in the South West 2016.
It's the second year running that we've been given the award and we're absolutely delighted that our continued support for the Fairtrade Foundation has been so successful.
Su Steenberg, PA to Director of AHS/Project Coordinator, was at the awards and collected the certificate on behalf of the University.
The event took place at the At-Bristol Science Centre and hosted by ethical beauty and wellbeing expert, Liz Earle MBE, whose range of Fairtrade Gold jewellery was recently displayed at The Edge.
Following on from Fairtrade Fortnight, the ceremony continued the Sit Down for Breakfast, Stand Up For Farmers campaign which highlights the plight of poorly paid farmers in developing countries. This is something that is at the very core of the Fairtrade initiative.
There were 68 organisations shortlisted for the awards, including the University of Bath. Between us we've spent nearly £500,000 on Fairtrade products, making a massive difference to the lives of producers in developing countries.