Congratulations to our Academic Professional Services (the Faculties of Engineering & Design, Humanities & Social Sciences, Science and the School of Management) who were successful in securing the AUA Mark of Excellence. Iain Forster-Smith, Ann-Marie Hartland and Amanda Harper were formally presented with the award by Professor Madeline Atkins, Chief Executive of HEFCE, at an awards ceremony held on 1st December 2016 at The Royal Society in London and represent the second institution nationally (the first in the south) to receive such recognition. Iain and Ann-Marie also delivered a working session at the AUA Development Conference which preceded the ceremony, outlining how the Faculties/School have embedded the framework and sharing good practice.
Launched at the Association of University Administrators’ 2016 Annual Conference, the AUA Mark of Excellence is a new award for HE institutions that recognises a demonstrated commitment to working with and embedding the AUA CPD Framework https://aua.ac.uk/develop/cpd-framework/ and Statement of Values into the provision of organisational development. One area of exceptional practice highlighted by the assessor for the Academic Professional Services Mark of Excellence award was the high level of staff engagement through the use of the SPDR+ and the high quality developmental conversations that this has brought about, as well as the drive and ambition to embed the framework further.
Diane Aderyn, Director of Finance and Commercial Services at the University of Bath and one of the sponsors of the project commented: The University of Bath ‘Effective Behaviours Framework’ has been enthusiastically embraced in the Academic Professional Services. I am delighted that the impact of this work has been recognised in the award of the Mark of Excellence; really effective performance by professional services is vital to the success and development of the University and this award will provide additional impetus to our plans to relaunch the Framework across the wider University.
On receiving the award, Iain, Ann-Marie and Amanda said ‘In our roles we work extremely hard to support and develop our team members and are therefore extremely proud to have received this award. We feel that the Mark of Excellence not only recognises our commitment to the AUA Values and CPD Framework but cements how proud we are of the work achieved and the dedication and engagement of our staff, as well as enabling us to share our good practice with others.’
Our Faculty/School Professional Academic Services have been awarded the AUA Mark of Excellence! We are the second institution in the country (but the first in the South) to receive the award, which demonstrates our commitment to the education, training, development and support of our staff. More information about the Mark of Excellence is here:
As noted in our award letter: The panel was very impressed with the work that staff had done to build upon the Framework to develop the University’s Effective Behaviours Framework approach, noting the drive and ambition to develop this further. The assessor highlighted as an area of exceptional practice, the high levels of staff engagement through the use of the SPDR+ and the high quality developmental conversations that this has brought about.
Thanks to everyone who has helped us to get to this stage, including our committed teams; Amanda Wylie, Staff Development Manager; our HR Business Partners and of course our project sponsors, Richard Brooks (Director of HR) and Diane Aderyn (Director of Finance and Commercial Services), who said of the award:
The University of Bath ‘Effective Behaviours Framework’ is based on the on the AUA CPD framework and has been enthusiastically embraced in the Academic Professional Services. I am delighted that the impact of this work has been recognised in the award of the Mark of Excellence; really effective performance by professional services is vital to the success and development of the University and this award will provide additional impetus to our plans to relaunch the Framework across the wider University.
The Directors of Administration, Iain-Forster Smith, Ann-Marie Hartland, Amanda Harper and Amanda Spencer have been invited to an AUA ceremony in London on 1st December to collect the award, photos to follow thereafter! Iain and Ann-Marie will also be delivering a working session at the AUA Conference earlier that day: http://www.aua.ac.uk/event_pages-211-2016-Development-Conference.html
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Author: Ann-Marie Hartland, Director of Administration - Faculty of Humanities and Social Sciences
As we're working towards the Mark of Excellence, it has given us a great opportunity, not only to be accredited by the AUA for the support and value we place in the development of our staff but to reflect on how the framework has become embedded within our teams and the impact it has had.
Launched in March 2016 at the AUA's Annual Conference, the AUA Mark of Excellence is a new award for Higher Education Institutions which recognises that the organisation has demonstrated its commitment to working with the AUA Statement of Values and CPD Framework and has embedded them into its organisational development provision.
Only recently, one of our probationers commented on the comprehensive nature and clarity of her objectives, not only focussing on the tasks themselves but on the 'how' they should be carried out. It has taken time and commitment to get this far but for those who do fully engage, the framework is becoming increasingly helpful in identifying areas for development and training. It's also helping us as Faculty/School managers to ensure that we are tailoring our staff development programme to the needs of our teams. Building on our progress so far, we're hoping to embed the effective behaviours framework into our grading structure, so that career progression within the framework is more clear but for the moment, we will just be focussing on the assessment day and convincing our assessor that we truly are excellent!
We will update soon hopefully celebrating our success in achieving the award.