Service Catalogues
Service Catalogues, which are outward facing, are intended for our end users to give:
- An overview of what the service is about
- What is included within the service, and what should they expect
- Who to contact about issues
- The degree to which the services supported… and what happens when things go wrong!
Essentially, it is a Service Level Agreement between the e-Learning team and the End User(s). The following Service Catalogues related to Classroom Technologies are currently available: