We are pleased that all staff can now use Outlook on their desktop or via mail.bath.ac.uk for email and calendar. Computing Services Assistant Director, Gordon Roberts, explains the move from Thunderbird and Oracle to Outlook.
Following extensive requests and feedback from all corners, the University invested in the Microsoft Exchange platform as a combined replacement for the email and calendaring system. This is the global enterprise standard for collaboration and communications and will join up the two previously separate systems. It will reduce long term training overheads as the majority of staff and students joining the University will have had exposure to Microsoft Exchange previously.
As someone who has used Microsoft Exchange for many years, this will be a big change for the University and presents an opportunity to develop internal working practices.
Benefits to the University
This change will bring benefits to the University which include:
- a consistent, high quality service to all staff and students
- an ability to collaborate with external institutions via federated services
- an easy to use interface and easy mobile access
- an ability to setup meetings directly from emails
- an ability to manage emails and calendaring in one system
- integrated contacts management
- scalability of service
- ease of training
Resources available to help you with your new Calendar
- there are self-paced and instructor-led Outlook Calendar courses available
- there is documentation available on Outlook Calendar that will help you set things up in the way you want over the coming days (eg. set up delegate permissions on your calendar if someone else manages your diary)
- some of the differences between Oracle and Outlook that you will see are talked about on our blog (eg. changing your mind about attending a meeting)
- your IT support team will help with other queries (eg. setting up resource permissions or team contact groups)