Computing Services might not be the first people you think of when you start at the University of Bath but we provide a lot of the IT services and advice to help you study and socialise during your time with us.
Chances are, if you're reading this blog post you've managed to find the Wi-Fi connection in your student accommodation but if you haven’t yet and are a bit stuck, we’ve got a guide to Wi-Fi and a guide to setting up wired internet in student accommodation.
Let everyone know you're still alive by using Microsoft Outlook for your E-mails.
Firstly, we give you some great free things to get you started:
- You'll need anti-virus software installed to use the University network. If you do not already have your own, we give you anti-virus software for free.
- You can get Microsoft Office 365 completely for free just for being a student with us.
Getting IT help
If you do have any IT related problems or would like help and advice during your time here, there are two ways to get help:
1. Visit the Service Desk on Level 2 of the Library. All advice and support is free for our staff and students. We have listened to our customers and are open Saturday and Sunday of intake weekend, 9am to 5pm. We will also be open for longer hours during freshers week and the first week of teaching. We will be open Monday to Friday, 8.30am to 5.30pm.
Our usual term time open hours are from 9am to 5pm (Monday, Tuesday, Thursday, Friday) and 10am to 5pm on Wednesdays. We look forward to meeting and helping you.
2. You can log an IT help ticket, using the self-service portal. You’ll need your username and password (found on your library card) to do this.
Need a new laptop, tablet or accessory?
The IT shop sells a range of laptops, tablets and IT accessories. It’s not for profit, so the discounts are passed directly onto you. This often means it’s cheaper than buying from other outlets. Come and chat to the team about our range of products. The IT shop is next to the Service Desk on level 2 of the Library.
We hope you enjoy your first week and look forward meeting many of you in the coming weeks.