The new Self Service experience is now available on managed Macs. As part of the update, the icon for Self Service has changed. You can now access the application by selecting the Sulis head in your Dock.
If your icon has not yet updated then it will do so when you next open Self Service. If this is the case then look for the default Self Service icon in your Dock instead.
As always, if you have any questions or feedback then please don't hesitate to get in touch.