Computing Services

The department behind IT services at the University of Bath

Posts By: Jon Elmes

The decommissioning of Legacy Email systems

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📥  Communications & Collaboration, Computing Services

As many of you will be aware, just over two years ago the University of Bath moved its Email and calendars to Microsoft Outlook. Since then work has been continuing behind the scenes to decommission the old services and move partner organisations.

We are pleased to report that this work is nearing completion with the last of the legacy systems due to be decommissioned at the end of July 2017.

In 2017 to 2018 Computing Services hopes to move the Microsoft Outlook system forwards by upgrading to the latest release, Outlook 2016. This will enable new collaboration and document sharing features to be introduced as well as a range of other improvements and enhancements.

As a reminder the legacy Email systems included:

  • imaphost.bath.ac.uk
  • smtphost.bath.ac.uk
  • mailhost.bath.ac.uk

Many thanks

Computing Services

 

Announcing Skype for Business

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📥  Communications & Collaboration, Computing Services

The long-awaited Skype for Business (Skype) roll-out to staff at the University of Bath has landed!  Staff can use Skype's collaboration capabilities to work more easily with colleagues whether they are on campus, in Manvers Street, Pall Mall or at other universities.

The roll-out to all staff starts towards the end of November 2016 and will complete before Christmas.  We will send you an email confirming the date you can start using Skype soon.   The roll-out will focus on getting people to use Instant Messaging and Presence but we will have resources available to you so you can decide how much of the functionality of Skype would be useful to you in your work and research.

Interested in finding out more?

Otherwise, we'll be in contact with you over the coming weeks about your roll-out date.  We are really excited about this change, some staff at the University are already happy using Skype and we hope you'll like it too!

Webmail is being retired on 7 October 2016

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📥  Communications & Collaboration, Computing Services

Following on from the migration of email to Exchange, the legacy webmail service (webmail.bath.ac.uk) is being retired on Friday 7 October 2016.

Anyone who requires interim access to legacy IMAP mailboxes can still do so using alternative email client applications such as Mozilla Thunderbird or Microsoft Outlook. If you have any issues surrounding this, please contact the Computing Services IT Service Desk for assistance.

Email Filtering Service Improvements - Update

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📥  Communications & Collaboration, Computing Services

Following on from the previous blog post regarding the planned changes to University email filtering and relaying.

We're pleased to announce that this work is progressing well and by the end of today (07 March 2016) all bath.ac.uk[1] domains will be live on the new service.

What this means for you

If you use the University's  (Exchange) Outlook email service you should start to notice a reduction in junk email arriving in your inbox. The new service has much improved email message filtering capability and will deal with junk email by placing it directly in your junk email folder. This means that you will need to check your junk email folder occasionally to make sure something important hasn't slipped in there by accident.

If you find an email message in your junk email folder that you don't think should have gone there, or if you have messages arriving in your inbox that you think are junk then you should continue to use the Block Senders and Never Block Sender options in Outlook. In addition to this we will be introducing ways for you to report junk email directly to our new filtering provider, we'll provide more information on how to do this in due course.

During this work we have done some necessary housekeeping on some of the legacy domains[2] to ensure they continue working where possible.

[1] The email domain cs.bath.ac.uk is not included in this programme of works.
[2] The email domain maths.bath.ac.uk is now directly associated with Exchange. If you previously had a maths.bath.ac.uk email address these will now deliver directly to your Exchange mailbox. If forwarding or redirects are required please use an Inbox rule within Outlook or Outlook Web App.

 

Email Filtering Service Improvements

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📥  Communications & Collaboration, Computing Services

From the 29 February 2016, Computing Services' Communications & Collaboration Team will begin a programme of works to improve the University’s Email Service. The work will involve changing the email relaying and filtering system and aims to improve IT Security and reduce the amount of unsolicited (Junk) email received by service users.

What this means for you

The changes will be implemented over a period of two weeks from 29 February to 11 March. Once the work is completed you will have greater control over your email filtering by using the Blocked and Safe Senders lists within Outlook and Outlook Web App. In addition, there will be new processes to allow you to report Junk emails that slip through as well as those message that might accidentally get categorised as Junk.

We wanted to let you know about these upcoming improvements and we’ll be in touch again to let you know once the work is completed and to let you know how you can make use of the new features. Until then please remember to check your Junk Email folder.