Computing Services

The department behind IT services at the University of Bath

Topic: Communications & Collaboration

Skype for Business for Mac

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📥  Apple, Communications & Collaboration, Computing Services

We're pleased to let you know that Microsoft have now released a Mac client for Skype for Business. This replaces the existing 'Microsoft Lync' client that was previously available. This client takes a huge step in bringing parity between our Windows and Mac estate in terms of capability and now, more than ever before, our Mac users can experience the same level of integration with the University's Communications & Collaboration infrastructure as our Windows users do.

If you have 'Self Service' on your Mac then you can download the Skype for Business client directly, by clicking on the Self Service icon in your dock and selecting 'Install' under 'Skype for Business'.

In addition, staff already using Skype for Business at the University can install Skype for Business on your personally-owned Mac. Once installed, open the application and enter your University credentials as follows, replacing 'abc123' with your own username. You can find your username on your library card:

  • Email address: Staff should enter 'i.surname@bath.ac.uk' where as for students it's 'abc123@bath.ac.uk'
  • Password: Your University password
  • User Name: Enter 'campus\abc123'.

Find out more about Skype for Business being rolled out to all staff at the University on our blog post.

 

Announcing Skype for Business

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📥  Communications & Collaboration, Computing Services

The long-awaited Skype for Business (Skype) roll-out to staff at the University of Bath has landed!  Staff can use Skype's collaboration capabilities to work more easily with colleagues whether they are on campus, in Manvers Street, Pall Mall or at other universities.

The roll-out to all staff starts towards the end of November 2016 and will complete before Christmas.  We will send you an email confirming the date you can start using Skype soon.   The roll-out will focus on getting people to use Instant Messaging and Presence but we will have resources available to you so you can decide how much of the functionality of Skype would be useful to you in your work and research.

Interested in finding out more?

Otherwise, we'll be in contact with you over the coming weeks about your roll-out date.  We are really excited about this change, some staff at the University are already happy using Skype and we hope you'll like it too!

Webmail is being retired on 7 October 2016

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📥  Communications & Collaboration, Computing Services

Following on from the migration of email to Exchange, the legacy webmail service (webmail.bath.ac.uk) is being retired on Friday 7 October 2016.

Anyone who requires interim access to legacy IMAP mailboxes can still do so using alternative email client applications such as Mozilla Thunderbird or Microsoft Outlook. If you have any issues surrounding this, please contact the Computing Services IT Service Desk for assistance.

Email Filtering Service Improvements - Update

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📥  Communications & Collaboration, Computing Services

Following on from the previous blog post regarding the planned changes to University email filtering and relaying.

We're pleased to announce that this work is progressing well and by the end of today (07 March 2016) all bath.ac.uk[1] domains will be live on the new service.

What this means for you

If you use the University's  (Exchange) Outlook email service you should start to notice a reduction in junk email arriving in your inbox. The new service has much improved email message filtering capability and will deal with junk email by placing it directly in your junk email folder. This means that you will need to check your junk email folder occasionally to make sure something important hasn't slipped in there by accident.

If you find an email message in your junk email folder that you don't think should have gone there, or if you have messages arriving in your inbox that you think are junk then you should continue to use the Block Senders and Never Block Sender options in Outlook. In addition to this we will be introducing ways for you to report junk email directly to our new filtering provider, we'll provide more information on how to do this in due course.

During this work we have done some necessary housekeeping on some of the legacy domains[2] to ensure they continue working where possible.

[1] The email domain cs.bath.ac.uk is not included in this programme of works.
[2] The email domain maths.bath.ac.uk is now directly associated with Exchange. If you previously had a maths.bath.ac.uk email address these will now deliver directly to your Exchange mailbox. If forwarding or redirects are required please use an Inbox rule within Outlook or Outlook Web App.

 

Email Filtering Service Improvements

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📥  Communications & Collaboration, Computing Services

From the 29 February 2016, Computing Services' Communications & Collaboration Team will begin a programme of works to improve the University’s Email Service. The work will involve changing the email relaying and filtering system and aims to improve IT Security and reduce the amount of unsolicited (Junk) email received by service users.

What this means for you

The changes will be implemented over a period of two weeks from 29 February to 11 March. Once the work is completed you will have greater control over your email filtering by using the Blocked and Safe Senders lists within Outlook and Outlook Web App. In addition, there will be new processes to allow you to report Junk emails that slip through as well as those message that might accidentally get categorised as Junk.

We wanted to let you know about these upcoming improvements and we’ll be in touch again to let you know once the work is completed and to let you know how you can make use of the new features. Until then please remember to check your Junk Email folder.

 

Email service, January 2016

  

📥  Communications & Collaboration, Computing Services

The roll out of the Exchange email service to everyone with a University of Bath username will complete this month.   Staff and the majority of students are already using OWA for webmail or Outlook as their desktop client.  The University invested in the Microsoft Exchange platform as a combined replacement for our email and calendaring system following extensive requests and feedback.

There will be 6 days in January 2016 when anyone who is not using email on Exchange will be moved automatically.  We will send an email to those affected letting them know their go live date.  The list of those still to move was generated on 3 January 2016 so please ignore if you have used the email migrate me tool in the meantime.

If you have any queries about your new email or calendar service, please get in touch with IT Help. We will be happy to help.

Happy New Year!

 

The email link is changing, Monday 9 November

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📥  Communications & Collaboration, Computing Services

Hello

The Webmail link on the student homepage is changing to mail.bath.ac.uk  on Monday 9 November, as over half our students have switched their email to Outlook.

Please make sure you have migrated to Outlook by Monday 9 November.

go to: migrateme.bath.ac.uk to sign up (you'll need your University username & password, they're on your library card).

 

Many thanks

IT Literacy

P.S. If you need to get to your email (once or twice more) before migrating to Outlook use webmail.bath.ac.uk.

Current students and other staff can migrate themselves to Exchange

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📥  Communications & Collaboration, Computing Services, Email

Following on from the successful role out of Exchange for staff members, students can now follow suit.

As a current student, you now have the option to migrate your email account to the Exchange server, giving you access to Outlook for email and Outlook Calendar, so you can plan your day. The option to migrate yourself is also open to anyone else who has yet to migrate (visiting teaching staff etc).

 

Setting it up only takes a few minutes, and you'll receive a text message when it's all been set up for you. Head over to the student homepage or Web mail log in page to access the link. You'll need your University username and password to use the site.

All new students will automatically use Exchange when they enrol in the autumn term.