Computing Services

The department behind IT services at the University of Bath

Topic: Email

Account deactivation phishing email - 24 November 2016


📥  Computing Services, Email, Security

We are aware that some users have received a phishing email with the subject line: Deactivation Request. We have made steps to prevent further instances of this email being received.

If you receive one of these emails, delete it and do not open the link.   If you opened the link and completed any information then please get in touch with our Service Desk at

Read our advice on phishing emails.

Example content of the phishing email

Subject: Deactivation Request

Dear Customer,

We received a request to terminate your Email and process has started, kindly give us 24.00 hours to complete your request.

If you did not make this request Please here: undo deactivation request [LINK]

All information on your account will be deleted and access to your online access will be denied.


IT Service



Email for students at the University


📥  Computing Services, Email

The University is improving email for staff and students.  By spring 2016 everyone at the University will be able to access Email and Calendar via Outlook Web app (OWA) webmail.  In the meantime while there are two services, here is a short guide on how to log into webmail to access your email.

Returning students who have not used the migrate me tool

New students starting in September 2015 and returning students who have upgraded using the self-service migrate me tool


Get a better email service

Next time you log into webmail take the opportunity to log into the Migrate to Exchange portal.

We have instructions available on how to get the most out of your new service.  It will help you to plan your day and connects easily to all your devices.


Current students and other staff can migrate themselves to Exchange


📥  Communications & Collaboration, Computing Services, Email

Following on from the successful role out of Exchange for staff members, students can now follow suit.

As a current student, you now have the option to migrate your email account to the Exchange server, giving you access to Outlook for email and Outlook Calendar, so you can plan your day. The option to migrate yourself is also open to anyone else who has yet to migrate (visiting teaching staff etc).


Setting it up only takes a few minutes, and you'll receive a text message when it's all been set up for you. Head over to the student homepage or Web mail log in page to access the link. You'll need your University username and password to use the site.

All new students will automatically use Exchange when they enrol in the autumn term.