Computing Services

The department behind IT services at the University of Bath

Tagged: printing

Managed Print is available, 15 March 2017

  

📥  Computing Services

Update: 10:30am 15 March, Managed Print service is available.  The emergency print service has been switched off. Thank you for your patience while we resolved this issue.

 

15 March at 9am - Managed Print is unavailable across campus, we are working hard to get this resolved.

Staff  - Please use EPS, this has now been switched on.

Students - Please use the Library copy & Print for urgent printing only, please bring your work in PDF format on a USB Stick.

 

Regards

Managed Print

 

Issues with printing

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📥  IDPS

You may be having an issue printing due to an issue with one of the print queues.

To resolve this issue, you will need to change the default printer on your PC to the PostScript print queue.

How do I change my default printer?

To change the default printer to the PostScript print queue:

Click Start
Select Devices and Printers
Right click on the printer called PostScript on MyPrint
Select Set as default printer

Printing from Microsoft Office or Acrobat

If the PostScript on MyPrint or \\MyPrint\Postscript printer does not appear as the printer:

Select File
Select Print
Click on the down arrow on the printer selection box
Select PostScript on MyPrint or \\MyPrint\PostScript
Click Print

Why is this happening?

There are two main queues within the Managed Print Service – General and PostScript. There is currently an issue affecting the General print queue and a resolution is being investigated.

Thank you for your patience whilst a resolution is investigated.

For all other issues please log a ticket http://go.bath.ac.uk/it-help-form