Faculty of Engineering & Design staff

Sharing experience and best practice across the Faculty of Engineering & Design

Tagged: wikis

Introduction to wiki (again)

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📥  Staff insight

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Wiki, wiki, wiki...

We've all heard about it. Our Faculty's internal web pages. But why should we use it?

Basically it has all the information you need... About everything else.

Imagine this. You need to know what the new email address is for the Faculty Student Centre. Immediately. But oh no, everything has changed and moved around. Oh, if only there was a space where this useful information is held… (hint, hint).

A quick overview

Using wiki allows you to:

  • Create, share and collaborate on information quickly.
  • Easily publish, organise, and access information in one central location.
  • Capture, store, and grow your team's knowledge so you can stay up to date and on the same page - quite literally.

Sure, it’s another system to learn. But if I can use it so can you. I mean, just look at this amazing page on E-Communications I made… *whispers* all by myself!

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E-Communications Design Best Practice wiki page

I’ve used loads of different ‘macros’ which have helped me make the page more, what I like to say, aesthetically pleasing. Tracey Madden writes monthly posts called (funnily enough) ‘Tracey’s macro of the month’. Check them out to find out more useful information.

My saved pages:

If you’ve made it this far into my blog, I applaud you. By the way, here are some of the pages which I find useful:

  • New staff. I’ve had to look back on this plenty of times when I’ve needed to check out information on person profiles.
  • Faculty Structure Charts. Also incredibly useful.
  • Help with wikis. Because even I have to look back on further support.

And that’s just the beginning!

But hey, don’t ask me… find out for yourself: go.bath.ac.uk/fedstaffwiki

 

Introducing our Faculty Staff Wiki space

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📥  New initiative

As part of the CMS transition, our Faculty’s internal web pages have migrated to the University’s Wiki (called Confluence).

Our new Faculty of Engineering & Design Staff Wiki space means:

  • Faculty staff information is contained in one place
  • teams can take ownership of their own content and easily update their pages
  • staff can share information and collaborate more effectively

Since starting the project back in January, we have moved across our current content, as well as creating new content. We’ve also undertaken a user testing process to refine usability and design.

Where is the space?

You can find the Staff Wiki space in the same way as the old internal pages: by clicking the padlock link on the Faculty’s external landing page.

You can also log in to Confluence and search for the space or type in the web address go.bath.ac.uk/fedstaffwiki directly into your browser.

Who can access the space?

All staff at the University (who have a University log on) can view the space but certain pages may have viewing or editing restrictions applied to them. This is so that they can only be seen or edited by a select group or individual.

Design

The space has been designed by Rosie Hart (Postgraduate Taught Programmes Officer) using a colour palette of Faculty Orange, Stylus grey and About blue. All pages have consistent headers and footers. To reduce scrolling we have hidden some content under expandable headings.

Each page has been assigned a webmaster or masters who are responsible for creating and keeping content up to date (these names are listed within the page footer). Page design inevitably varies depending on the webmaster, but should retain the same design ethos and colour scheme as the rest of the space.

Navigation

The page tree in the left-hand sidebar lists all top level pages. Page headings with ‘>’ next to them (rather than a bullet point) expand to reveal child pages beneath them with further content.

The search box in the top right toolbar searches the whole of Confluence (all University of Bath Wiki pages). The search box on the Faculty Staff Wiki homepage only searches the space.

You can always return to the homepage by clicking the Orange Minerva head logo at the top of the Wiki space’s left-hand sidebar.

Each page is tagged with its function or team, which formulates an index (or A-Z) linked to in the left-hand page tree and on the homepage.

Take a video tour of the space


Managing the space

The Staff Wiki space will always be a work in progress. All staff are expected to take an active responsibility for keeping the space up to date. We all have editing rights for any page containing an edit button (located at the top right of a page). Teams who do not wish people to edit their pages can restrict this, so if an edit button is present then the webmaster is happy for others to contribute. The Wiki has a history function so if anything goes wrong you can always publish an earlier version of a page.

The homepage has a feedback link for staff to provide comments on usability, content and design. This feedback will be evaluated tri-annually (October, February, June) by the Wiki space editorial group consisting of Becky Garner, Beth Jones, Rosie Hart and Tracey Madden. The group will also review the space to ensure design and content standards are being met, and offer advice to webmasters.

Creating new pages

Should your team have a presence within our Staff Wiki space? In the first instance, it is best to contact Tracey Madden (Learning Enhancement Advisor) through the new content request table. Tracey can advise on your content needs, the design of your page and provide bespoke wiki training for your team. You may find that the Staff Wiki space is not the correct location for your content or that you only need to link to your own pages from it.

Webmasters of top level wiki pages already in existence can create as many child pages as they wish. All new pages must contain a header and footer to match the rest of the Wiki space and comply with our colour styles and brand principles.

Developing your wiki skills and finding help

Tracey Madden has created a bespoke help section with how-to guides and page templates to aid staff in using the Wiki space and creating their own content. You can also take a look at Tracey’s Macro of the Month feature and Rosie’s Top Wiki Tips on the blog to develop your wiki skills. You can practise editing and using macros on your personal wiki page (everyone automatically has one) or book wiki training with Computing Services. Tracey Madden is also available to provide bespoke training to members of our Faculty.

Thanks to...

Thank you to Rosie Hart (supported by Bex Mills) who transitioned our existing internal content and designed the space, and to Tracey Madden who has worked with teams to create new content. Thank you also to our user testers.