Outlook spam filtering changes Tuesday 11 August 7am-9am

Posted in: IT disruption, IT maintenance, Tuesday mornings

We are making some changes to the spam filtering for Outlook mailboxes. This will take place on Tuesday 11 August 7am-9am.

We are implementing a rule that filters the most obvious spam straight into your Junk Email folder.

If you have already created a ++SPAM++ rule to deal with your spam, this may be deleted as it will become obsolete.

Following the change you should check your Junk Email folder regularly for 'false positive' emails.

If you do not receive an email that you believe you should have, please check your Junk Email folder before logging a help ticket.

 

 

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*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing.  This work is essential to maintain and develop the services that we provide.  Thank you for your patience during the maintenance period.

Posted in: IT disruption, IT maintenance, Tuesday mornings