May 2016

  • IT Maintenance Tuesday 31 May 2016 7am-9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 31 May 2016, 7am - 9am. iTrent including Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable due to an upgrade (7am-9am) *Our 'at...

  • IT maintenance, Tues 24 May, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 24 May 2016, 7am - 9am. Labview network licences will be unavailable for a licence update (7am-9am) Mathematica network licences will be unavailable for a licence service...

  • Fake email about Webmail

    We have been alerted to an email that has been sent to some users within the University entitled "Account Lock Notice" which states that your webmail account has been locked due to too many login attempts. The links in this...

  • Apology for interruption to IT services Tuesday 17 May 2016

    Yesterday, routine maintenance carried out by a specialist contractor on our uninterruptable power supply [UPS] caused a short break to the power feed of one of our data centres. Some equipment was reset and some damaged. We are waiting for...

  • IT services available again

    3.52pm IT services are now available again following today's disruption. Please restart your computer and log into your IT services. If you are still experiencing problems, please log at ticket with IT Help. We apologise for the disruption to your...

  • Most IT services available, IT update for 17 May 2016

    3.00pm The majority of IT services are now available. Please restart your computer and log into your IT services. We are aware that there are a selection of services still affected and we are working hard to identify and fix...

  • Network connectivity issues

    We have been experiencing some network connectivity issues which resulted in downtime of the network. Network connectivity has now been restored but you may need to restart your computer to reconnect to the network. Some services are still not responding...

  • IT maintenance, Tuesday 17 May 2016, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 17 May 2016, 7am - 9am. Ansys network licences will be unavailable due to an upgrade (7am-9am) Tier 4 Working Hours booking application will be unavailable due...

  • Password Change Request

    Recently a number of members of the University community received a phishing email which requested personal details as well as their University user name and password, leaving those who responded exposed to identity theft. As a precautionary measure Computing Services...

  • Stay safe new phishing email to be aware of

    There is a new phishing email to look out for. The good news is, we've managed to catch it early. Please don't click on any of the links and if you are concerned you can always email phishing@bath.ac.uk and the...