Jessica

  • Apology for interruption to IT services Tuesday 17 May 2016

    Yesterday, routine maintenance carried out by a specialist contractor on our uninterruptable power supply [UPS] caused a short break to the power feed of one of our data centres. Some equipment was reset and some damaged. We are waiting for...

  • IT services available again

    3.52pm IT services are now available again following today's disruption. Please restart your computer and log into your IT services. If you are still experiencing problems, please log at ticket with IT Help. We apologise for the disruption to your...

  • IT maintenance, Tuesday 17 May 2016, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 17 May 2016, 7am - 9am. Ansys network licences will be unavailable due to an upgrade (7am-9am) Tier 4 Working Hours booking application will be unavailable due...

  • Stay safe new phishing email to be aware of

    There is a new phishing email to look out for. The good news is, we've managed to catch it early. Please don't click on any of the links and if you are concerned you can always email phishing@bath.ac.uk and the...

  • IT maintenance Tuesday 3 May 2016 (7am-9am)

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 3 May 2016, 7am - 9am. The Wi-Fi on and off campus is being upgraded.  The work will cause areas of campus, residences and offices in town...

  • WiFi upgrade in East Building Tuesday 26 April 7am-9am

    The  WiFi throughout East building is being upgraded, this is because the current hardware is end of life and no longer supported. This  upgrade will take place on Tuesday 26 April during the at risk period, 7am-9am There will be...

  • Files.Bath not working this morning

    Update 12:10: Files.Bath is now working as normal. Sorry for the disruption. Currently there are issues with Files.Bath, when users try to log in, they are faced with an error page.   The team are investigating and we will update...

  • IT maintenance Tuesday 19 April 7am-9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 19 April 2016, 7am - 9am.  Ansys network licences will be unavailable due to an upgrade (7am-9am) *Our 'at risk' period is between 7am and 9am on...

  • Please be aware of further phishing attacks

    Following on from the 'grant offer' phishing attack we reported earlier this week, we have received reports of another attempt this time targeting the old webmail sign on page and verifying credentials. Please be aware that all staff and students...

  • Problems logging into PCs 13 April 2016

    Update 14:51 - Log in issues have now been resolved. update 14:32 - Our team believe they have now found the cause of the issue and are working to rectify the situation. More news as we get it.   We...