IT disruption
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IT maintenance, Tues 19 July
Maintenance and upgrades will be taking place during our at risk* period, Tuesday 19 July 2016. Wi-Fi services on and off campus are being upgraded. The work will cause areas of campus, residences and University offices in town to have...
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IT maintenance, Tues 12 July
Maintenance and upgrades will be taking place during our at risk* period, Tuesday 12 July 2016. Business Objects Xi (DeskI) and Business Objects 4.1 Web Intelligence (WebI) will be unavailable. Apple QuickTime Player will be removed from any University desktops...
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Emergency Eduroam Wi-Fi maintenance affects The Chancellors' Building Thurs and Fri, 7 and 8 July, 8am onwards
We are carrying out emergency maintenance on our Eduroam Wi-Fi service, Thursday 7 July and Friday 8 July. Work will begin at 8am and continue throughout the days. This affects The Chancellors' Building only. What this means for you: You...
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SAMIS unavailable, Wed to Fri, 13 to 15 July 2016
SAMIS will be unavailable, Wednesday and Thursday 13 and 14 July 2016, while we upgrade to version 9.1. This is a significant upgrade and, as recommended by our software supplier, we have set aside two days to complete the work. ...
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IT services unavailable in 6 East, 25 and 26 June 2016
IT maintenance is taking place in 6 East on levels 2 and 3 on the weekend, 25 to 26 June 2016. IT services will be unavailable (eg. Wi-Fi, desktop and file storage) as users will lose connection to the...
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Sigmaplot 13 unavailable, 15 June 2016
Update 3.07pm: Sigmaplot 13 is available again. Thank you for your understanding. Sigmaplot 13 is unavailable. We are trying to fix this as quickly as possible and will update you as soon as we can. Sigmaplot 12 and older versions...
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IT services unavailable in 4 South, 4 and 5 June 2016
IT maintenance is taking place in 4 South, Saturday and Sunday, 4 and 5 June 2016. IT services will be unavailable (eg. Wi-Fi, desktop and file storage) as users will lose connection to the network. Services will be available...
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Apology for interruption to IT services Tuesday 17 May 2016
Yesterday, routine maintenance carried out by a specialist contractor on our uninterruptable power supply [UPS] caused a short break to the power feed of one of our data centres. Some equipment was reset and some damaged. We are waiting for...
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IT services available again
3.52pm IT services are now available again following today's disruption. Please restart your computer and log into your IT services. If you are still experiencing problems, please log at ticket with IT Help. We apologise for the disruption to your...
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Most IT services available, IT update for 17 May 2016
3.00pm The majority of IT services are now available. Please restart your computer and log into your IT services. We are aware that there are a selection of services still affected and we are working hard to identify and fix...