IT disruption

  • Network connectivity issues

    We have been experiencing some network connectivity issues which resulted in downtime of the network. Network connectivity has now been restored but you may need to restart your computer to reconnect to the network. Some services are still not responding...

  • WiFi upgrade in East Building Tuesday 26 April 7am-9am

    The  WiFi throughout East building is being upgraded, this is because the current hardware is end of life and no longer supported. This  upgrade will take place on Tuesday 26 April during the at risk period, 7am-9am There will be...

  • Files.Bath not working this morning

    Update 12:10: Files.Bath is now working as normal. Sorry for the disruption. Currently there are issues with Files.Bath, when users try to log in, they are faced with an error page.   The team are investigating and we will update...

  • Problems logging into PCs 13 April 2016

    Update 14:51 - Log in issues have now been resolved. update 14:32 - Our team believe they have now found the cause of the issue and are working to rectify the situation. More news as we get it.   We...

  • IT maintenance, Tues 8 March 2016, 7am to 9am

    Maintenance and upgrades will be taking place, during our at risk* period Tuesday 8 March 2016. A number of applications will be unavailable on UniDesk, 7am to 9am.  Those affected are: Active Listening in English Active listening in English towards...

  • Slow running PC issue being investigated

    We are aware of and are investigating reports of issues with computers in general teaching spaces and the library, symptoms exhibited include:  USB device issues for example mice or cameras not working Slowness of log on to PCs Slowness saving...

  • Library self service, Green button & many applications unavailable, Mon 25 January 2016 from 10am

    We are carrying out maintenance from 10am for the rest of the day, Monday 25 January 2016.  A number of systems will be unavailable: Estates' maintenance request (Green Button) Library self-service system (unable to create new or replacement library cards)...

  • Eduroam unavailable, 12 January 2016

    Update 3.20pm, Tuesday 12 January 2016 - Eduroam appears to be back up and running again. Update 2.40pm, Tuesday 12 January 2016 - we have identified the problem and are now working on the fix. Update 1.25pm, Tuesday 12 January...

  • Wi-Fi problems on campus

    Update 1.25pm, Tuesday 12 January 2016 - users are unable to connect to Eduroam.  We are continuing to investigate and apologise for this break in service. Midday 12 January 2016, we've had reports that people are having problems connecting to...

  • LCPU issues

    Update - 5 January 14:52. This issue should now be resolved. There is an issue running GUI applications on LCPU when connecting from our Unidesk servers only ( not on LCPU itself).  Students have a coursework deadline of 5pm on...