IT disruption

  • SAMIS is available again

    We are pleased to tell you that SAMIS is available a day earlier than expected and should be running as normal for all users.   Many thanks IT Literacy

  • Problems accessing external web pages

    Update: 8 December 2015 at 12:45pm People at universities across the UK are having issues connecting to the internet.  The service is improving, however some users are continuing to experience problems.  Janet confirmed a denial of service has been identified...

  • Emergency maintenance library network 7.30am to 7.45am Thursday 26 November

    We are carrying out emergency maintenance to the network throughout the  library from 7.30am to 7.45am tomorrow 26 November 2015. What this means for you: The network will be briefly unavailable while we carry out this maintenance. Thank you for...

  • iTrent restart, 12 November 2015

    We apologise to users of Employee Self Service (ESS) & Manager Self Service (MSS) if you lose your connection to these services. We need to restart our iTrent service at 2.55pm, 12 November 2015. We are investigating issues with iTrent. ...

  • Sophos anti-virus issues, 11 Nov 2015

    Update 12 November 2015 - this issue has been resolved. We are aware that users have had issues trying to receive updated virus definitions from the server that hosts our Sophos anti-virus service.  This problem started just before 5am, 11...

  • The Cloud wifi disruption, 20 Oct 2015

    Update (2.47pm): The Cloud service is working as normal again.   The Cloud wifi service for visitors on campus is unavailable (since 1.55pm, 20 October 2015).  We have contacted Sky and they are investigating. Eduroam wifi service is available and...

  • Exchange server problems Mon 12 Oct

    Update 9:57am: Problems have now been resolved and the servers are working as normal.   We are currently experiencing problems with our Exchange servers, this may mean users experience difficulty sending and receiving email. We are investigating this, along with...

  • TOPdesk self service for raising IT queries - service update, 1 October 2015

    Update from 2.50pm - Issues with our IT Help tool, TOPdesk Self Service have been resolved. We thank you for your patience, if you are still experiencing any problems please call the Service Desk on 01225 383434.   Service disruption...

  • Box of Broadcasts maintenance all week begining Tuesday 29 September

    The BoB (Box of Broadcasts) team are upgrading the service.  The work starts Tuesday 29 September 2015 and will continue all week. This maintenance is being carried out by a third party, so if you need to use material in...

  • XcodeGhost update

    Apple have released statement about the XcodeGhost malware hack. Read Apple’s statement.