IT services status

Find out the current status of IT services at the University of Bath

Topic: Tuesday mornings

IT maintenance, Tuesday 1 November 2016

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📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 1 November 2016, 7am to 9am.

  • Our self-service IT Help portal, TOPdesk, will be unavailable.
  • Due to a database upgrade Business Objects and SID will be unavailable.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tuesday 25 October 2016

  

📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 25 October 2016, 7am to 9am.

  • Agresso will be unavailable. We are improving the infrastructure that supports this service.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tuesday 27 September 2016

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📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 27 September 2016.

  • “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades.
  • JANET is upgrading the network, 7am to 9am.   We do not expect disruption to our IT services.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance and an upgrade to IT Help and support, from 5.30pm 5 September 2016

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📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 6 September 2016.   An upgrade to IT Help and Support self-service will also begin at 5.30 pm, Monday 5 September.   Find out how the upgrade to IT Help and Support will affect you.

  • Requesting IT support online via the Help button will be unavailable from 5.30pm, Monday 5 September until 9am Tuesday 6 September 2016. Customers will be able to email it-servicedesk@bath.ac.uk and our supporters will get back to you as soon as possible from 9am Tuesday. You will not receive an automatic receipt of enquiry email during the period of downtime, it will instead arrive once the system is available again.

Tuesday morning maintenance, 7am to 9am

  • iTrent (including Employee Self Service and Manager Self Service) will be unavailable due to maintenance. Currently Over running
  • https://solutions.bath.ac.uk/sites/trad - the Register of need to access material which supports terrorism will be unavailable.
  • NI Labview network licences will be unavailable while we add new licences.
  • GitHub (https://github.bath.ac.uk) will be unavailable while we upgrade to version 2.7.  GitHub provides guidance on new features.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tues 16 August 2016

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📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 16 August 2016.

  • Ansys and Origin network licenses will be unavailable while we add new licences.
  • Managed Print Service (MPS) will be unavailable (5am to 8am).  Find out the status of MPS at go.bath.ac.uk/mps.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

 

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance Tuesday 2 August 7am - 9.30am

  

📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 2 August 2016.

  • Network connections in 2 East South, Level 2 will be disrupted. Affected users have been notified via E-mail. (7am-9.30am)
  • Network connections in 6 East South, Level 2 and 3 will be disrupted. Affected users have been notified via E-mail. (7am-9.30am)

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is normally between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tues 26 Jul 2016

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📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 26 July 2016.

  • SPSS and Amos will be unavailable due to licence updates

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tues 19 July

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📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 19 July 2016.

  • Wi-Fi services on and off campus are being upgraded. The work will cause areas of campus, residences and University offices in town to have reduced wireless coverage and interruptions to users' connections.
  • Business Objects Xi (BOXi), Desktop Intelligence (Deski) and Business Objects 4.1 Web Intelligence (Webi) will be unavailable.
  • Maple network licenses will be unavailable while we add new licenses.
  • Github will be unavailable.
  • Managed Print Service (MPS) will be unavailable.  Find out the status of MPS at go.bath.ac.uk/mps.

 

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tues 12 July

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📥  IT disruption, IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 12 July 2016.

SAMIS upgrade

Work on SAMIS upgrade begins at 6pm, Tues 12 July.  SAMIS will be unavailable Wed and Thurs, and SAMIS on the web will be unavailable for 3 days, Wed to Friday, 13 to 15 July.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance affects Maple, 5 July 2016

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📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 5 July 2016.

 

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath