IT services status

This blog is no longer being updated as we now have a new way of finding out the status of our IT Services at https://status.bath.ac.uk/

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Latest posts

  • IT maintenance Tuesday 14 June 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday  14 June 2016, 7am - 9am and between 9pm -midnight. The IT Help portal will be undergoing maintenance. You will not be able to log support tickets...

  • Students: Phishing email requesting you to update your student loan details

    The sumer term might be at an end but phishing scams are still happening. We have been made aware of a phishing scam targeting students by requesting that they update their  personal information  in order to get their next student...

  • IT services unavailable in 4 South, 4 and 5 June 2016

    IT maintenance is taking place in 4 South, Saturday and Sunday, 4 and 5 June 2016.   IT services will be unavailable (eg. Wi-Fi, desktop and file storage) as users will lose connection to the network. Services will be available...

  • IT Maintenance Tuesday 31 May 2016 7am-9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 31 May 2016, 7am - 9am. iTrent including Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable due to an upgrade (7am-9am) *Our 'at...

  • IT maintenance, Tues 24 May, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 24 May 2016, 7am - 9am. Labview network licences will be unavailable for a licence update (7am-9am) Mathematica network licences will be unavailable for a licence service...

  • Fake email about Webmail

    We have been alerted to an email that has been sent to some users within the University entitled "Account Lock Notice" which states that your webmail account has been locked due to too many login attempts. The links in this...

  • Apology for interruption to IT services Tuesday 17 May 2016

    Yesterday, routine maintenance carried out by a specialist contractor on our uninterruptable power supply [UPS] caused a short break to the power feed of one of our data centres. Some equipment was reset and some damaged. We are waiting for...

  • IT services available again

    3.52pm IT services are now available again following today's disruption. Please restart your computer and log into your IT services. If you are still experiencing problems, please log at ticket with IT Help. We apologise for the disruption to your...

  • Most IT services available, IT update for 17 May 2016

    3.00pm The majority of IT services are now available. Please restart your computer and log into your IT services. We are aware that there are a selection of services still affected and we are working hard to identify and fix...

  • Network connectivity issues

    We have been experiencing some network connectivity issues which resulted in downtime of the network. Network connectivity has now been restored but you may need to restart your computer to reconnect to the network. Some services are still not responding...