IT services status

This blog is no longer being updated as we now have a new way of finding out the status of our IT Services at https://status.bath.ac.uk/

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Latest posts

  • IT maintenance, Tues 12 April, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 12 April 2016. Matlab will be unavailable for licence service upgrades (7am to 9am) *Our 'at risk' period is between 7am and 9am on Tuesdays when we...

  • Students - beware of 'Grant' phishing emails

    Students have recently received phishing emails purporting to be from the University Finance Office. You should not click on the link within these emails. Some of our students have reported they have received false emails pretending to be from the...

  • Balena HPC maintenance 11th April 2016

    On Monday 11th April, the Balena HPC cluster will be unavailable due to maintenance work. Part of this work will include ClusterVision performing a full health check to ensure Balena is running at optimal performance. During this time, all jobs...

  • IT maintenance, Tues 22 March 2016, 7am to 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 22 March 2016. Mathematica network licences will be unavailable while we update the licences (7am to 9am) TopDesk (both Self Service and Operator portals) will be unavailable...

  • IT maintenance, Tues 15 March, 7am - 9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 15 March 2016, 7am - 9am. An update to our GlobalProtect VPN for Windows and Macs service.  When users next log in to GlobalProtect VPN they will...

  • New OS X Ransomware affecting Transmission (BitTorrent client)

    It has recently come to light that users who downloaded version 2.90 of the Transmission BitTorrent client for OS X from official website after 3.00 GMT, March 4, 2016 and before 1100 GMT, March 5, 2016, may be been infected...

  • IT maintenance, Tues 8 March 2016, 7am to 9am

    Maintenance and upgrades will be taking place, during our at risk* period Tuesday 8 March 2016. A number of applications will be unavailable on UniDesk, 7am to 9am.  Those affected are: Active Listening in English Active listening in English towards...

  • IT maintenance, Tues 1 March 2016 (7am to 9am)

    Maintenance and upgrades will be taking place, during our at risk* period Tuesday 1 March 2016, 7am to 9am. iTrent (including MSS and ESS) will be unavailable, 7am to 9am. *Our 'at risk' period is between 7am and 9am on...

  • Slow running PC issue being investigated

    We are aware of and are investigating reports of issues with computers in general teaching spaces and the library, symptoms exhibited include:  USB device issues for example mice or cameras not working Slowness of log on to PCs Slowness saving...

  • IT maintenance, Tues 23 Feb 2016, 7 - 9am

    Maintenance and upgrades will be taking place, during our at risk* period Tuesday 23 February 2016, 7am to 9am. 1 South - there will be disruption to IT services (eg. Wi-Fi, desktop, file storage) because users will lose connection to...