July 13th: Authentication prompt appears when opening files in Moodle
Posted by Lisa McIver in Miscellaneous, Support No Comments »We have become aware in recent days, that a number of people have been prompted for their user name and password upon attempting to access MS Office documents from within Moodle.
Initial research suggests that this is not a Moodle specific issue, but that it may be related to the way that Windows 7 and IE 8 handle certain Office files. We are liaising with colleagues in BUCS in order to ascertain the full extent of the problem, but in the meantime, Moodle users may click ‘cancel’ if prompted for their credentials at the point of clicking onto a resource (entering your credentials will currently have no effect). Alternatively, users may prefer to use either Firefox or Chrome to access their files as this issue is not known to occur outside of IE 8.