So, with the news that YouTube Will Be Next To Kiss IE6 Support Goodbye and the recent release of Firefox 3.5 and Internet Explorer 8 I thought I’d take a moment to look at the browsers that visitors to the University of Bath’s website are using. We use Google Analytics to track a significant portion of visits to pages on our site but with tens of thousands of pages and hundreds and hundreds of templates, we don’t track everything*. I’m rather hopeful that the following figures, derived from site visits between the 1st and 30th of June, are representative nevertheless!
External visitors:
| Browser | % of visitors using it |
|---|---|
| Internet Explorer | 64.61% (IE6 = 21%, IE7 = 65%, IE8 = 14%) |
| Firefox | 23.83% (almost all 3.x series on Windows) |
| Safari | 7.35% (almost all on Mac) |
| Chrome | 2.98% |
| Opera | 0.73% |
Internal visitors:
| Browser | % of visitors using it |
|---|---|
| Internet Explorer | 72.31% (IE6 = 13%, IE7 = 78%, IE8 = 9%) |
| Firefox | 19.55% (almost all 3.x series on Windows) |
| Safari | 5.07% (almost all on Mac) |
| Chrome | 2.13% |
| Opera | 0.50% |
These numbers seem to suggest that we need to review our current browser support matrix to accommodate the high IE6 usage among both the internal and external audiences (~9% and ~13% respectively, although I do hope that we can identify some of the internal perpetrators!). This is slightly disappointing given the fact that IE6 is now eight years old and has bugs that make even the most determined of exterminators squeal but these numbers should only get lower and lower over time, reducing our maintenance burden, and increasing the number of things we can do on the site.
Footnote: We do run Analog over our Apache server logs which does monitor every single page, but the browser report there doesn’t get grouped quite as nicely and the stats are harder to summarise which is why we tend to prefer Google Analytics. All of the sites which have moved to our CMS do of course have the Google Analytics tracking code!
Update: Mike Nolan from Edge Hill University has published the corresponding browser usage statistics for their webpages, showing a similar pattern.

David Mackland
In the interest of sharing.
External visitors:
Browser % of visitors using it
Internet Explorer 63.06% (IE6: 25.6%; IE7: 57.7%; IE8: 16.7%)
Firefox 27.03%
Safari 4.61%
Chrome 3.23
Opera 1.5%
Internal visitors: % of visitors using it
Browser
Internet Explorer 78.59% (IE6: 61.5%; IE7: 33.8%; IE8: 4.7%)
Firefox 8.99%
Chrome 8.65%
Safari 3.16%
Opera 0.47%
There is a heavy use of IE6 internally because our Business intelligence until recently patched would not work with IE7. New builds updating all IE6 users to IE7 are getting rolled shortly so this figure is likely to change. Note these figures are for traffic in June.
Regards
David Mackland
Senior Information Specialist
Web, Training and Information Management
University of Abertay
July 16, 2009 at 2:06 pm
Phil Wilson
Hi David, thanks for that, it’s really interesting to see these stats start to gather.
I should have mentioned in the post that the figures which I posted were from the 1st-30th June (as were those posted by Edge Hill). I’ll amend to make that clear.
I think we’d be despairing quite badly by now if the University was still on IE6, although you have a very high % of external Firefox users indeed!
July 16, 2009 at 2:16 pm