{"id":497,"date":"2020-09-14T11:02:46","date_gmt":"2020-09-14T10:02:46","guid":{"rendered":"http:\/\/blogs.bath.ac.uk\/academic-skills\/?p=497"},"modified":"2024-04-23T09:41:19","modified_gmt":"2024-04-23T08:41:19","slug":"dont-get-left-behind-in-the-digital-revolution","status":"publish","type":"post","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2020\/09\/14\/dont-get-left-behind-in-the-digital-revolution\/","title":{"rendered":"Don\u2019t get left behind in the digital revolution"},"content":{"rendered":"<p>Today\u2019s Generation Z students are referred to as \u2018digital natives\u2019 \u2013 those born in the digital age who have grown up around smartphones, social media and a host of other technologies that simply didn\u2019t exist until relatively recently.<\/p>\n<p>Whilst you may feel reasonably confident about your digital skills at the moment, technology continues to advance at a phenomenal rate and developing and expanding your capabilities in this area will be vital in order to live, learn and work in the digital society of the future.<\/p>\n<h3>Digital skills at University<\/h3>\n<p>The impact of Covid-19, accelerated much of the University\u2019s learning and teaching being delivered digitally. You\u2019ll now be accessing recorded Panopto lectures and course materials on Moodle, the University\u2019s Virtual Learning Environment. Online teaching sessions with your tutors will run through Microsoft Teams and Zoom and assessments will take place on the Inspera platform. It\u2019s vital that you get to grips with this online learning environment as quickly as possible.<\/p>\n<p>Along with day-to-day things like managing your finances through online banking, just some of the key digital skills you\u2019ll need to hone as a student include:<\/p>\n<ul>\n<li>advanced online searching skills to research your assignments<\/li>\n<li>using Microsoft Office to create and share documents, spreadsheets and presentations<\/li>\n<li>backing up your work up in the Cloud and understanding the importance of information security<\/li>\n<li>creating and editing digital content, e.g. graphics and videos<\/li>\n<li>communicating, collaborating and networking effectively online<\/li>\n<li>basic coding \/ programming skills, e.g. HTML5 to publish content online<\/li>\n<li>managing your personal online image or \u2018brand\u2019, e.g. on social media.<\/li>\n<\/ul>\n<h3>Digital skills in the workplace<\/h3>\n<p>These core digital skills will also be vitally important when you move into the workplace.<\/p>\n<p>The <a href=\"https:\/\/theskillstoolkit.campaign.gov.uk\/\">Government Skills Toolkit<\/a> website, which launched during the lockdown, points out that:<\/p>\n<ul>\n<li>82% of all job vacancies require digital skills<\/li>\n<li>roles requiring digital skills pay 29% more than those that don\u2019t<\/li>\n<li>in recent years, the number of digital jobs has grown almost three times as quickly as other occupations.<\/li>\n<\/ul>\n<p>(Source: <a href=\"https:\/\/assets.publishing.service.gov.uk\/government\/uploads\/system\/uploads\/attachment_data\/file\/807830\/No_Longer_Optional_Employer_Demand_for_Digital_Skills.pdf#page=8\">No longer Optional \u2013 Employer Demand for Digital Skills<\/a> report commissioned by the Department for Digital, Culture, Media and Sport, June 2019).<\/p>\n<p>A recent McKinsey report \u2013 <a href=\"https:\/\/www.mckinsey.com\/~\/media\/McKinsey\/Business%20Functions\/McKinsey%20Digital\/Our%20Insights\/How%20six%20companies%20are%20using%20technology%20and%20data%20to%20transform%20themselves\/The-next-normal-the-recovery-will-be-digital-vF.pdf\">The Next Normal \u2013 The Recovery will be digital<\/a> (August 2020) - also highlights that Covid-19 has significantly accelerated the pace and scale of digitalisation.<\/p>\n<p>Many employers are finding it hard to keep up with the dizzying rate of change. The University of Bath is the lead partner for the <a href=\"https:\/\/instituteofcoding.org\/\">Institute of Coding<\/a> (IoC), a consortium of universities and employers funded by the Office for Students and set up in January 2018 to tackle the UK\u2019s digital skills gap. The IoC is working with over 200 employers, many in non-tech industries, who are struggling to find staff with the digital skills they need and who need to upskill their employees.<\/p>\n<p>A predicted 133 million new roles could emerge as a result of \u2018Industry 4.0\u2019 technology (the \u2018Fourth Industrial Revolution\u2019) over the next two years, according to <a href=\"https:\/\/etaileurope.wbresearch.com\/blog\/digital-skills-gap\">eTail Europe<\/a>.<\/p>\n<p>Some of the more advanced digital skills employers are urgently looking for include:<\/p>\n<ul>\n<li>programming, web and app development<\/li>\n<li>artificial intelligence<\/li>\n<li>UX design<\/li>\n<li>digital product and project management<\/li>\n<li>content, search engine, PPC and email marketing<\/li>\n<li>search engine optimisation<\/li>\n<li>social media<\/li>\n<li>Cloud computing<\/li>\n<li>data science and analytics.<\/li>\n<\/ul>\n<h3>The digital skills self-assessment tool<\/h3>\n<p>So how can you assess and develop your digital literacy?<\/p>\n<p>As a starting point, the University of Bath is encouraging all students to use a new tool to self-assess their digital capabilities, identify strengths and areas for development.<\/p>\n<p>The self-assessment tool is based on a <a href=\"https:\/\/digitalcapability.jisc.ac.uk\/what-is-digital-capability\/\">framework developed by Jisc<\/a>, the Joint Information Systems Committee, who provide digital solutions to the UK education and research sector.<\/p>\n<p>The framework defines six elements of digital capability:<\/p>\n<p><a href=\"http:\/\/blogs.bath.ac.uk\/academic-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-498 size-large\" src=\"http:\/\/blogs.bath.ac.uk\/academic-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510-1024x820.png\" alt=\"Venn diagram of the Jisc framework digital capabilities: ICT Proficiency (functional skills); Information, data and media literacies (critical use); Digital creation, problem solving and innovation (creative production); Digital communication, collaboration and partnership (participation); Digital learning and development (development); Digital identity and wellbeing (self-actualising).\" width=\"1024\" height=\"820\" srcset=\"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510-1024x820.png 1024w, https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510-300x240.png 300w, https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510-768x615.png 768w, https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510-269x215.png 269w, https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/BDCP-indivDC-framework.width-1510.png 1510w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>After completing a short online audit of your current skills, you\u2019ll receive a personalised digital capability report setting out your confidence levels in each category with recommended next steps and links to useful free resources for further development.<\/p>\n<p>You can use the report to form your own digital skills development plan which you can discuss with your tutor and fellow students.<\/p>\n<p>We recommend setting aside some dedicated time to regularly work through the resources in the areas you wish to focus on. You can then retake the self-assessment at regular intervals to see how the results compare and the improvements you\u2019re making.<\/p>\n<p>You\u2019ll also be able to find additional digital skills resources and, in time, new training opportunities, on <a href=\"https:\/\/unihub.bath.ac.uk\/students\/workflows\/detail\/62\">MySkills<\/a>.<\/p>\n<h3><span class=\"TextRun SCXW12957157 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW12957157 BCX0\">Next steps<\/span><\/span><span class=\"EOP SCXW12957157 BCX0\">\u00a0<\/span><\/h3>\n<p>It\u2019s really important that as many students complete the tool as possible, so we can see where the current skills gaps lie and how we can develop training opportunities and new resources to support your specific needs.<\/p>\n<p>We\u2019ll also be exploring the potential role that students themselves can play to support this area, for example through digital skills ambassadors, peer mentoring and placement opportunities.<\/p>\n<h3>Some useful additional resources<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=ZK9K_a0fq5o&amp;feature=youtu.be\">Short animation<\/a> from the University of Derby explains why it\u2019s so important for people to develop their digital capabilities.<\/li>\n<li>FutureLearn\u2019s <a href=\"https:\/\/www.futurelearn.com\/info\/blog\/the-complete-guide-to-digital-skills\">Complete Guide to Digital Skills<\/a> \u2013 excellent summary of basic and advanced digital skills, how they\u2019ll enhance your job prospects and how to develop them.<\/li>\n<li><a href=\"https:\/\/www.jisc.ac.uk\/news\/students-need-better-preparation-for-digital-careers-jisc-survey-suggests-03-sep-2019\">Jisc news item<\/a> about their 2019 digital experience insights survey which revealed that students need better preparation for digital careers.<\/li>\n<li>Sheila Flavell CBE, Chair of the Institute of Coding (IoC) Industry Advisory Board, joined a recent <a href=\"https:\/\/soundcloud.com\/techuk\/the-techuk-podcast-episode-19-a-reskilling-and-retraining-revolution\">techUK podcast<\/a> to discuss the importance of digital skills in the UK and the need for an \u2018upskilling and reskilling revolution\u2019.<\/li>\n<li>Featured in the Government\u2019s <a href=\"https:\/\/www.futurelearn.com\/courses\/collections\/the-skills-toolkit\">The Skills Toolkit<\/a>, the IoC\u2019s 6-week <a href=\"https:\/\/www.futurelearn.com\/programs\/thriving-in-the-digital-workplace?utm_source=Web&amp;utm_medium=IoC&amp;utm_campaign=DES_IoC_Courses\">Thriving in the Digital Workplace program<\/a> teaches you how to harness technology at work and build the digital skills and adaptability to create a future-proof career.<\/li>\n<li>Useful <a href=\"https:\/\/www.youtube.com\/watch?v=5mXPdAurF1w\">Growth Tribe video<\/a> on the Top 7 digital skills to master for the future of work and where to go to learn.<\/li>\n<\/ul>\n<p><em>Update: our year-long pilot of the digital skills self-assessment tool ended in July 2021 and it is therefore no longer available after this time. You can find out how student Skills Co-Creators used the tool to develop their digital skills in the following blogs:<\/em><\/p>\n<ul>\n<li><em><a href=\"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2021\/06\/16\/how-to-get-your-head-around-digital-skills\/\">How to get your head around digital skills<\/a><\/em><\/li>\n<li><em><a href=\"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2021\/06\/16\/why-theres-more-to-digital-skills-than-microsoft-office\/\">Why there's more to digital skills than Microsoft Office!<\/a><\/em><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Today\u2019s Generation Z students are referred to as \u2018digital natives\u2019 \u2013 those born in the digital age who have grown up around smartphones, social media and a host of other technologies that simply didn\u2019t exist until relatively recently. Whilst you...<\/p>\n","protected":false},"author":298,"featured_media":499,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[61,63],"tags":[],"class_list":["post-497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-skills","category-employability"],"acf":[],"jetpack_featured_media_url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/09\/digital-skills.jpg","jetpack-related-posts":[{"id":538,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2020\/12\/08\/resources-to-help-you-develop-your-digital-skills\/","url_meta":{"origin":497,"position":0},"title":"Resources to help you develop your digital skills","author":"Kevin Renfrew","date":"December 8, 2020","format":false,"excerpt":"In September 2020, the University launched a new digital skills self-assessment tool\u00a0to support the development of students'\u00a0digital skills and capabilities. Our blog Don't get left behind in the digital revolution explains what digital skills are, why they\u2019re so important for your studies and your future career, and what the University\u2026","rel":"","context":"In &quot;Digital &amp; GenAI literacy&quot;","block_context":{"text":"Digital &amp; GenAI literacy","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/category\/capabilities-framework\/digital-skills\/"},"img":{"alt_text":"Aerial shot of students pointing at a laptop screen.","src":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/12\/dig-skills-aerial.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/12\/dig-skills-aerial.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/12\/dig-skills-aerial.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2020\/12\/dig-skills-aerial.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1518,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2025\/05\/21\/from-pixels-to-planet-building-digital-sustainability-skills\/","url_meta":{"origin":497,"position":1},"title":"From Pixels to Planet: Building digital sustainability skills","author":"Aneesa Zafar","date":"May 21, 2025","format":false,"excerpt":"Do we need to think more about the environmental impact of our digital choices? In this blog we explore what \u2018digital sustainability\u2019 means, why we should consider it and how to address it here at the University of Bath. Digital communication and language increasingly shape \u2018our understanding of the world\u2026","rel":"","context":"In &quot;Academic skills&quot;","block_context":{"text":"Academic skills","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/category\/academic-skills\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/05\/Aneesa-DSus-P1R2-Image-3-800-x-400-px-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/05\/Aneesa-DSus-P1R2-Image-3-800-x-400-px-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/05\/Aneesa-DSus-P1R2-Image-3-800-x-400-px-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/05\/Aneesa-DSus-P1R2-Image-3-800-x-400-px-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1652,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2025\/07\/25\/from-small-steps-to-silver-success-our-greenimpact-journey\/","url_meta":{"origin":497,"position":2},"title":"From small steps to silver success: Our greenimpact journey","author":"Kevin Renfrew","date":"July 25, 2025","format":false,"excerpt":"We're thrilled to share that the Skills Centre has been awarded a Silver Award in this year's greenimpact programme. While we're celebrating this achievement, I want to reflect on the journey that got us here and share what we've learned along the way. Starting small, thinking big When we began\u2026","rel":"","context":"In &quot;Digital &amp; GenAI literacy&quot;","block_context":{"text":"Digital &amp; GenAI literacy","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/category\/capabilities-framework\/digital-skills\/"},"img":{"alt_text":"Green Impact Award 2025 certificate. The Skills Centre has been awarded SILVER in recognition of their outstanding commitment and collaborative actions to embed sustainability at Bath. Signed by Georgia-Rose Gleeson, Sustainability Engagement Officer, University of Bath. The University of Bath logo appears in the bottom right corner.","src":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2025\/07\/skills-centre-greenimpact-silver-award-scaled.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":1462,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2025\/02\/10\/finding-your-balance-navigating-academic-anxiety-with-genai-tools\/","url_meta":{"origin":497,"position":3},"title":"Finding Your Balance: Navigating Academic Anxiety with GenAI Tools","author":"Kevin Renfrew","date":"February 10, 2025","format":false,"excerpt":"Let's talk about something that's probably familiar to many of you, that knot in your stomach before a big presentation, the late-night worry about dissertation deadlines, or the overwhelming feeling when you're staring at a blank page that's supposed to become your next essay. You're not alone in this. Academic\u2026","rel":"","context":"In &quot;Academic integrity&quot;","block_context":{"text":"Academic integrity","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/category\/academic-integrity\/"},"img":{"alt_text":"A series of three stylised Generative Artificial Intelligence illustrations: 1) A circular blue tech-inspired pattern with concentric rings and digital elements. 2) A dark and light blue illustration showing a robotic figure reaching out of a laptop computer to access GenAI. 3) A blue robotic hand reaching out to a human hand, suggesting connection or assistance.","src":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2023\/09\/GenAI-Info-page-banner.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2023\/09\/GenAI-Info-page-banner.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2023\/09\/GenAI-Info-page-banner.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2023\/09\/GenAI-Info-page-banner.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":654,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2021\/07\/14\/how-being-a-skills-co-creator-helped-develop-my-digital-skills\/","url_meta":{"origin":497,"position":4},"title":"How being a Skills Co-Creator helped develop my digital skills","author":"Amber Snary","date":"July 14, 2021","format":false,"excerpt":"To celebrate\u202fUN\u202fWorld Youth Skills Day\u202f2021\u202fon 15 July, which\u202fthis year pays tribute to the resilience and creativity of youth during the Covid crisis, 2nd Year Psychology student Amber\u202fconsiders how her Skills Co-Creator role during the pandemic has helped her develop her digital skills.\u202f Online University huh? It's been an odd year\u2026","rel":"","context":"In &quot;Collaboration and group working&quot;","block_context":{"text":"Collaboration and group working","link":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/category\/capabilities-framework\/group-working\/"},"img":{"alt_text":"Decorative banner - states ' Job- meet pandemic' in large letters, and a subtitle stating 'How being a Skills Co-Creator and ATTENDING online university helped my digital skills.'. There is an illustration of three people on a video call to the lower right.","src":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blogs.bath.ac.uk\/academic-and-employability-skills\/wp-content\/uploads\/sites\/84\/2021\/07\/1.png?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":1856,"url":"https:\/\/blogs.bath.ac.uk\/academic-and-employability-skills\/2026\/05\/21\/improve-your-digital-literacy-by-applying-digital-accessibility-to-academic-work\/","url_meta":{"origin":497,"position":5},"title":"Improve your digital literacy by applying digital accessibility to academic work","author":"Amy Ridgway","date":"May 21, 2026","format":false,"excerpt":"Today is Global Accessibility Awareness Day, a global initiative dedicated to digital inclusion and encouraging conversations about accessibility in technology and online spaces. 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