Moving into our accommodation for the first time

Posted in: Accommodation, Intake

We’re looking forward to welcoming all of our new students arriving on 22 and 23 September this year.

You can find plenty of information about moving into campus accommodation and city accommodation on our web pages, but here’s a few frequently asked questions that might help you…

What can I expect on the day?

Arriving at University for the first time is a really busy but exciting weekend! Firstly, you’ll arrive at either the East or West side of campus, depending on where you’re living. Head to the arrival centre, where you’ll be greeted by our staff who will give you your arrival pack. This will contain your library card, laundry card, a key (if your room doesn’t have swipe card access) and other useful information.

Then you can start moving your belongings in, check out your new room and meet your housemates!

When will everyone else be moving in?

The majority of new students usually move in on the Saturday. Some arrive on the Sunday or afterwards.

If I’ve forgotten something, is there anywhere on campus I can buy things?

We have two shops on campus, Fresh and Fresh Express. These sell a range of food, drinks, stationery and other items. You can also buy a bed linen pack from us, which contains a sheet, pillowcase and duvet cover.

If I’m struggling and feel really nervous is there anyone I can speak to?

It’s totally normal to feel nervous about starting University. However, at any point if you’re feeling like you need to speak to someone, pop into Student Services, who can help you.

What if I arrive late because I’ve been stuck in traffic?

If you arrive outside of your allotted times, but still between 8.30am and 10pm, you can still go to your designated key collection location.

If you arrive earlier or later than this, you can contact our Security team on 01225 385349 who can help you get your keys.

How long can I park for?

When you confirm your arrival time, you will be able to print off a parking permit that lasts for two hours.

Can the person dropping me off stay over in my room?

Yes of course, you can have a visitor stay in your room for a maximum of three nights.

We just ask that you email their name to so we know who is staying where.

What can I do if there’s a problem with my room?

If there’s a maintenance issue in your accommodation, report it online here.

If there is an emergency, contact the Security team.

How do I find out what’s going on after I move in?

Make sure you attend the University Life talk, which takes place in University Hall. Take a look at the Students’ Union website here for a full list of events during Freshers’ Week. Campus and city tours are a great way to get to know your way around, plus there’s all sorts of social events on where you can meet other freshers.

If you have any other questions, don't hesitate to get in touch:

Posted in: Accommodation, Intake


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