Microsoft Exchange is coming...

Posted in: Communications & Collaboration, Digital Data & Technology Group

Between March and June 2015 an exciting change is happening to the University's email service. Computing Services are working hard to roll out Microsoft Outlook to staff University wide.  The move means changing from an IMAP server to an Exchange server.

For the majority, this means a change from Thunderbird to Microsoft Outlook 2013. Additionally everyone can use Microsoft Outlook Web App (OWA) online via  OWA features the majority of the same functionality as Outlook.

Outlook was chosen to replace existing email because it provides a wealth of useful features to collaborate with your colleagues and make your working life easier.

Benefits mentioned by our customers so far have included:

  • prioritising work using action flags
  • the next step of moving your Oracle calendar into Outlook Calendar after June 2015
  • easy to set up email on mobile phones

Following successful pilot schemes at the beginning of the year, involving staff from the University Library, Student Services and the Department of Electrical Engineering, the roll out has now begun for Faculties and Professional Services departments. The goal is to have all staff migrated to Outlook by the middle of June 2015 followed by migrating your Oracle Calendar over into Outlook.  Please continue to use Oracle until then.

So far the response has been largely positive and staff have been enjoying the benefits.  Although this may seem like a big change, your IT Supporter will be in touch and you will receive an email from Computing Services letting you know your go live date and guiding you through the steps to take before you start to use Outlook.

Posted in: Communications & Collaboration, Digital Data & Technology Group


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  • What replaces pine for command-line access?

    • Unfortunately nothing directly replaces Pine for command line access. It’s important to remember that Microsoft Exchange brings a rich user experience combining a range of features designed to integrate and improve communication. Many popular email clients and mobile devices have great support for Exchange protocols and features, so we've put together a table listing many of them along with their capabilities matched against Exchange features. Please review the table to find a client that is right for your needs.

  • Some Staff have asked if they can save to local folders stored on a pc/laptop with the Outlook Web App interface .

    • Firstly we wouldn't recommend saving email messages away from Exchange like this, emails are safe and secure left on Exchange. Additionally Outlook Web App doesn't provide an option to do this and it's not supported by Microsoft. Our recommendation for an offline email solution is to use Outlook 2013 with local caching enabled (which is the default when adding a new account in Outlook) this way you can carry on reading and writing emails regardless of whether you have an internet connection. Everything will sync up and send the next time you go online.

  • How do I change Outlook on my domestic machines from IMAP to Exchange?

    • If you open Outlook at home and follow the Add account wizard it will guide you through the process and will autodiscover the settings you need.

  • What settings are required to use this account on Thunderbird?

  • Will my email quota match what I have currently? I have had my Email quota increased before.

    • Hello, thank you for your question. Your quota will increase from your current allowance. The defult is always over 1GB with staff increased to 10GB.