September 2015
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Day 3 at Harvard: Storytelling in the digital world
As a subscriber to Harvard Gazette's daily email newsletter, I am constantly impressed by how the stories are told and the stunning photos that are worth 'a thousand words'. The quality of content on the website has been inspirational to...
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Day 2 at Harvard: How Harvard Business School creates its unique brand experience
Walking across the Charles River from Cambridge on a sunny autumn day is definitely a treat. At the end of the bridge is Harvard Business School where I'm meeting Brian Kenny, Chief Marketing and Communications Officer at HBS. My meeting...
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Day 1 at Harvard: It's all about collaboration
Harvard University has established the best practices for content, multimedia and social. I'm visiting Harvard to learn how the team develops and delivers a comprehensive strategy for digital communications and engagement. I kicked off my one-week long trip to Harvard by having...
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Digital Support - the process and how we are performing
We have written a lot recently about the new projects we have been working on, particularly the CMS Beta. However, we also need to support users with existing products and services alongside this, which is where my job as a...
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Changes to content maintenance during the beta
This week we reviewed the changes we introduced in April to content maintenance in preparation for the start of the new academic year. To make sure that we can continue to support lead publishers who are working on transitioning content,...
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Introducing the new Bath CMS
Today the University’s new content management system went live, and publishers in departments around the University will begin using it to publish their content to the web. This marks a major milestone in transforming how the University communicates and delivers...
