I got this the other day from the\u00a0local Community Policing Team:<\/p>\n
There has been a significant shift in the way we manage our demand within the Police Service. The Community Policing Model recognises that the Police service is being asked to do more with less and helps to address this fact by resolving the problem at the first point of contract, whilst assessing the Threat, Harm and Risk associated with the contact without necessarily tasking an officer to attend in the first instance.\u00a0 The adage they work to in our Communication Centre is to get it right first time.\u00a0 Consequently, by doing more initially, this has seen an increase in waiting times for people to be answered.\u00a0 There are several factors that need to be considered here.<\/p>\n
The first point is that under the CPT Model, calls for immediate help have seen an improvement.\u00a0 If calls were answered quicker and pushed through the system, this would not be the case.\u00a0 I hope this point is accepted as being the right stance.<\/p>\n
The second point is that we have gone through, and continue to go through, a significant recruitment phase for many roles within the CPT.\u00a0 Police Officers, PCSO, Local Crime Investigators and Prisoner Transport Team members have all been recruited.\u00a0 Where do we find people with the right skills to do these roles?\u00a0 One area is our Communication Centre.\u00a0 These are members of Police Staff who have been trained in aspects of law and have good communication skills.\u00a0 It is not surprising that they then wish to use their training and continue to develop.\u00a0 Consequently recruitment and retention of staff is a significant factor, however to reassure you our Communication Centre Leadership team have a well-established rolling recruitment programme in place.<\/p>\n
We are aware of the issue and exploring solutions including on-line reporting of crime, a more informative website and on-line chat and hope this different access channels will start to be available late summer 2017.\u00a0 We will not solve this issue overnight but are aware of our failings and are working hard to resolve them in order to deliver the best possible service to those who contact us<\/p><\/blockquote>\n
This is the police force that continues to devote huge resources to the prosecution of Sir Edward Heath \u2013 who died some years ago \u2013 for abusing small boys. \u00a0Sustainability-speaking, I think it is a good job that I live in a low crime area.<\/p>\n","protected":false},"excerpt":{"rendered":"
I got this the other day from the\u00a0local Community Policing Team: There has been a significant shift in the way we manage our demand within the Police Service. The Community Policing Model recognises that the Police service is being asked...<\/p>\n","protected":false},"author":237,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[2,4],"tags":[],"class_list":["post-7007","post","type-post","status-publish","format-standard","hentry","category-comment","category-news-and-updates"],"acf":[],"jetpack_featured_media_url":"","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/posts\/7007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/users\/237"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/comments?post=7007"}],"version-history":[{"count":0,"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/posts\/7007\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/media?parent=7007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/categories?post=7007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.bath.ac.uk\/edswahs\/wp-json\/wp\/v2\/tags?post=7007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}