Mark Ricketts

  • Mark Ricketts
    28th February 2018

    Influencing Process Improvement

    I used to think of Process Improvement as a mainly technical exercise, streamlining systems and working with process maps, brown paper and post-it notes. And I probably confirm that image for some when I walk along the Parade between process...

More from this author

  • Mark Ricketts
    28th February 2018

    Influencing Process Improvement

    I used to think of Process Improvement as a mainly technical exercise, streamlining systems and working with process maps, brown paper and post-it notes. And I probably confirm that image for some when I walk along the Parade between process...