IT services status

Find out the current status of IT services at the University of Bath

Topic: IT maintenance

IT maintenance, Tuesday 1 November 2016

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📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 1 November 2016, 7am to 9am.

  • Our self-service IT Help portal, TOPdesk, will be unavailable.
  • Due to a database upgrade Business Objects and SID will be unavailable.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tuesday 25 October 2016

  

📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 25 October 2016, 7am to 9am.

  • Agresso will be unavailable. We are improving the infrastructure that supports this service.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tuesday 4 October 2016

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📥  IT maintenance

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 04 October 2016.

  • “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades.
  • UniDeskLR will be unavailable due to upgrades (7am-9am)
  • JANET is upgrading the network, 7am to 9am. We do not expect disruption to our IT services.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

UniDesk and UniApps unavailable, 28 September 2016, 7am to 9am

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📥  IT maintenance

We are upgrading UniDesk and UniApps, Wednesday 28 September 2016, 7am to 9am.   Both these services will be unavailable during this time.

Software to be upgraded includes:

  • Matlab
  • Maple
  • Ansys
  • SPSS
  • R

Thank you for your patience while we carry out this important maintenance.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

IT maintenance, Tuesday 27 September 2016

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📥  IT maintenance, Tuesday mornings

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 27 September 2016.

  • “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades.
  • JANET is upgrading the network, 7am to 9am.   We do not expect disruption to our IT services.

If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form.

*Our 'at risk' period is between 7am and 9am on Tuesdays when we carry out scheduled maintenance, modifications and testing. This work is essential to maintain and develop the services that we provide.

Use go.bath.ac.uk/it-status to find out the current status of IT services at the University of Bath

 

GitHub security update, 22 September 2016

  

📥  IT maintenance

There will be a security update and a short period of downtime to github.bath.ac.uk, Thursday 22 September 2016, 8am to 9am.

After this update, users who use the SSH protocol for Git activity will see that the GitHub host identification has changed.  This is an expected error message.

We are carrying out this upgrade outside our Tuesday morning maintenance period as it is a security update.