IT maintenance

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 20 September 2016. Casper will be unavailable due to  upgrades (7am-9am) If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form. *Our...

Many of our Windows and Mac users will use Global Protect to access the Virtual Private Network (VPN). We have upgraded to the latest version (Global Protect 3.1.1). This means you may see a pop up box when you try...

Due to the TOPdesk outage this morning  (Wednesday 14 September) we are having to restart the TOPdesk servers at: 3am (GMT) on Thursday 15 September This means that TOPdesk will be unavailable while this maintenance is carried out. It is...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 6 September 2016.   An upgrade to IT Help and Support self-service will also begin at 5.30 pm, Monday 5 September.   Find out how the upgrade to IT...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 23 August 2016. Ansys and Mathematica network licences will be unavailable while we add new licences. iTrent will be unavailable due to maintenance Pidgin instant messenger  is...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 16 August 2016. Ansys and Origin network licenses will be unavailable while we add new licences. Managed Print Service (MPS) will be unavailable (5am to 8am).  Find...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 2 August 2016. Network connections in 2 East South, Level 2 will be disrupted. Affected users have been notified via E-mail. (7am-9.30am) Network connections in 6 East...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 26 July 2016. SPSS and Amos will be unavailable due to licence updates If you need any IT help and support you can log a ticket at...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 19 July 2016. Wi-Fi services on and off campus are being upgraded. The work will cause areas of campus, residences and University offices in town to have...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 12 July 2016. Business Objects Xi (DeskI) and Business Objects 4.1 Web Intelligence (WebI) will be unavailable. Apple QuickTime Player will be removed from any University desktops...