IT services status

This blog is no longer being updated as we now have a new way of finding out the status of our IT Services at https://status.bath.ac.uk/

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Latest posts

  • files.bath unavailable, 5 Oct 2016

    files.bath.ac.uk is currently unavailable. We are currently working on resolving this issue and we will let you know when it is back up and running. We apologise for any inconvenience caused.

  • MacOS Sierra and University printers

    Update 3.15pm: This should now work as we have a printer set up that adds compatibility for macOS Sierra. This can be downloaded from http://go.bath.ac.uk/mac-utils   An updated Managed Print Setup utility has been released that adds compatibility for macOS Sierra....

  • IT maintenance, Tuesday 4 October 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 04 October 2016. “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades. UniDeskLR will be unavailable due to upgrades (7am-9am) JANET is upgrading the network,...

  • Business Objects Web Intelligence (Webi) problems being investigated

    The Business Objects Web Intelligence (Webi) service is displaying a security warning to applet users that the connection to the website is untrusted. As a workaround users are advised to select continue, or  to open the report in ‘View’ mode....

  • UniDesk and UniApps unavailable, 28 September 2016, 7am to 9am

    We are upgrading UniDesk and UniApps, Wednesday 28 September 2016, 7am to 9am.   Both these services will be unavailable during this time. Software to be upgraded includes: Matlab Maple Ansys SPSS R Thank you for your patience while we...

  • Business Objects is available

    The issues with Business Objects have now been resolved. Thank you for your patience. If you are still having issues with Business Objects then please submit a support request to http://go.bath.ac.uk/it-help-form

  • Agresso issues now resolved

    We have been informed that the issues with Agresso have now been resolved. Thank you for your patience. If you are still having issues with Agresso then please submit a support request to http://go.bath.ac.uk/it-help-form

  • Business Objects currently unavailable

    Business Objects is currently unavailable. We are currently looking in to this issue and we will let you know once this has been resolved. We apologise for any inconvenience and thank you for your patience.

  • Agresso acess problems, Wednesday 21 September

    We are experiencing issues with Agresso crashing and not allowing users to log in.   The team are investigating the problem as a matter of urgency and will keep you updated.   Please accept our apologies for any inconvenience this...

  • IT maintenance, Tuesday 27 September 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 27 September 2016. “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades. JANET is upgrading the network, 7am to 9am.   We do not expect disruption...