glossary

  • Lost in Translation: Why Definitions Matter

    Picture the scene: your manager approaches you and asks, “how many international students do we have?” No problem. You pull up the data, you calculate it, you get a number. You are diligent in your work, so you ask your...

  • Using Data and Information

    You're at your desk, adding to your to-do list faster than you are removing things, when you get a request from a colleague: "Hey, please could you send over that list of students from last year's placements, including their contact details?...