Marianne
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Birthday celebrations and continual improvement for IT services
We're celebrating a second birthday at Computing Services! It's two years since we introduced a new way for you to get help with your IT. In that time over 113,300 service requests and 13,400 incidents have been raised by our...
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Working from any location with your own device using UniApps
It is important that staff and students at the University can research, work and study using their own laptops, tablets and computing devices from any location with internet access. To make sure we deliver what our customers need and in...
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Mandatory Panopto client upgrade, 21 July 2017
Panopto have confirmed that users will need to upgrade their Panopto client, you can read their instructions and upgrade your own lap tops and macs. Staff and students can contact IT Help and a supporter will be able to install...
More from this author
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SAMIS unavailable, 18 and 19 July 2017
SAMIS will be unavailable Tuesday and Wednesday 18 and 19 July 2017 while we upgrade to version 9.3. We need time to back-up the databases and complete underlying work on the servers and databases before the upgrade starts. For this...
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Weekend IT maintenance, from 4pm Fri 14 Jul
We are carrying out work which will increase the resilience of our IT services. The work begins at 4pm, Friday 14 July and a number of services will be unavailable for the weekend, 15 and 16 July 2017. Affected services...
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Access to H drive via \\rumba retirement, 27 Jun 2017
Staff and students at the University can access their H drive via \\myfiles. The older method of access via \\rumba\homes and \\rumba\username is being retired. We are taking this step to allow for best practice in IT security at the...
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UniDeskLR service restarts from June 2017
We are introducing a new process to ensure that our UniDeskLR servers always have the latest security patches installed. A monthly update and restart of the service will take place at 3am on the 4th Wednesday of every month, starting...
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Graduating students email account closure, 2017
Account closure arrangements for graduating students Unless otherwise notified, students leaving in summer 2017 will be allowed access to their computer accounts until Thursday, 31 August 2017. Students will receive an email when their record in the student database is...
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Phishing email with invoice details in subject line, April 2017
We are getting reports of a phishing email that has been sent to students and staff at the University. If you receive this email please be aware that it is fake. Please ignore it and delete it. If you have...
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Open event for staff to visit IT training suite, 6 West, Friday 5 May 2017
Come and visit the new IT Training suite in 6 West, Friday 5 May 2017. We are holding an open event for staff between 1pm and 3pm and invite you to join us. The new rooms are bright and modern...