TOPdesk self service tool for raising IT problems upgrade weekend 17 / 18 Oct 2015

Posted in: IT maintenance

TOPdesk Self Service is being upgraded this weekend (17 and 18 October 2015) so the IT Help self service tool will be unavailable for a short period of time over the weekend.  TOPdesk are carrying out the upgrade so we are not sure of the exact hour of unavailability.

If you find the Help Form unavailable please wait an hour or two and log the query once the form is back.  Your query will be dealt with as soon as possible from Monday at 9am.

This upgrade will not affect any information you have already sent to us using TOPdesk Self Service.

This work does not affect the out of hours procedure for logging emergency IT issues that customers can use on weekends and outside office hours.

Posted in: IT maintenance