Marianne
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Marianne16th December 2015
SAMIS unavailable, 21 December and 22 December 2015
SAMIS will be upgraded on the 21 and 22 December 2015 and that means that it will be unavailable from 10pm, Sunday 20 December 2015 for the following two days. This is a significant upgrade and, as recommended by our...
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Marianne16th December 2015
Christmas Break 2015
Our holiday dates are from 12.30pm, Thursday 24 December 2015, until 9am Monday 4 January 2016. Re-opening times after Christmas Holiday: IT Service Desk & Campus Computer Shop (Library - Level 2) - Monday, 4 January 2016 at 9am Audio...
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Marianne11th December 2015
IT maintenance, 15 Dec 2015, 7am to 9am
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 15 December 2015. IT services will be unavailable in the following locations. We are carrying out core maintenance so users will lose network connectivity, including Wi-Fi. John...
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Marianne4th December 2015
IT support reduced, Friday December 16, midday to 5pm
IT support on campus will be reduced for the afternoon, Friday 16 December 2016 and the following services will close at midday: Help Desk in the Library Campus Computer Shop in the Library Contact IT Help if you have any...
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Marianne3rd December 2015
IT maintenance, Tues 8 Dec 2015, 7am to 9am
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 8 December 2015. IT services will be unavailable in the following locations: Clevelands Building (7.30am to 9.30am) Holburne Museum (7.30am to 9.30am) Marlborough Court (8am to 9am)...
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Marianne25th November 2015
iTrent (including ESS and MSS) unavailable, 2pm till end of day, Thurs 26 Nov 2015
Update 16:45pm - the update has now been completed and iTrent is now available. iTrent (including Employee Self Service & Manager Self Service) will be unavailable, Thursday 26 November 2015, from 2pm for the rest of the day. This maintenance time was...
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Marianne19th November 2015
IT maintenance, Tues 24 Nov 2015 (7am to 9am)
Update 20 November: This maintenance work has been posponed and will not be going ahead. Maintenance and upgrades will be taking place, during our at risk* period Tuesday 24 November 2015. IT services at John Wood residences will be unavailable, 7am...
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Marianne13th November 2015
IT maintenance affects LCPU & Carpenter Residences, Tues 17 Nov 2015, 7am - 9am
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 17 November 2015. LCPU will be unavailable, 7am to 9am. IT services at Carpenter Building Residences will be unavailable, 7.30am to 9.30am. Thank you for your patience...
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Marianne12th November 2015
iTrent restart, 12 November 2015
We apologise to users of Employee Self Service (ESS) & Manager Self Service (MSS) if you lose your connection to these services. We need to restart our iTrent service at 2.55pm, 12 November 2015. We are investigating issues with iTrent. ...
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Marianne11th November 2015
Sophos anti-virus issues, 11 Nov 2015
Update 12 November 2015 - this issue has been resolved. We are aware that users have had issues trying to receive updated virus definitions from the server that hosts our Sophos anti-virus service. This problem started just before 5am, 11...