Rhian Griggs
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Why AI doesn’t need Frequently Asked Questions (FAQs)
As AI tools become part of how people search for and find information, there’s growing pressure on content teams to 'optimise for AI'. One of the most common suggestions is to add more FAQ sections to pages, on the assumption...
More from this author
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Why AI doesn’t need Frequently Asked Questions (FAQs)
As AI tools become part of how people search for and find information, there’s growing pressure on content teams to 'optimise for AI'. One of the most common suggestions is to add more FAQ sections to pages, on the assumption...