Content guidance

  • Our digital accessibility guidance

    What digital accessibility is​ In case you don't know, digital accessibility is the practice of making digital content easy for everyone to find, understand, navigate, and use, no matter their abilities or what device they're using. ​ 'Digital content' can...

  • Five things we hate about FAQS

    Anyone who’s been anywhere on the internet ever has seen an FAQs page. A list of questions that range from the broad and timeless: “How do I log in to my account?” All the way down to the horrifyingly niche:...

  • How to write a Typecase Manual: A manual

    This manual will explain how you, a Content Writer in the Digital Content Team, can create a Manual for using Typecase.  Step one: Decide why you are writing a Manual   After talking with all members of the Content team, you will decide...