Update 4.26pm: Panopto is now available. Panopto, our lecture capture software, is currently unavailable. The Panopto  team are investigating and we will inform you as soon as we know more. Thank you for your understanding.  

Update 3.15pm: This should now work as we have a printer set up that adds compatibility for macOS Sierra. This can be downloaded from http://go.bath.ac.uk/mac-utils   An updated Managed Print Setup utility has been released that adds compatibility for macOS Sierra....

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 04 October 2016. “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades. UniDeskLR will be unavailable due to upgrades (7am-9am) JANET is upgrading the network,...

The Business Objects Web Intelligence (Webi) service is displaying a security warning to applet users that the connection to the website is untrusted. As a workaround users are advised to select continue, or  to open the report in ‘View’ mode....

We are experiencing issues with Agresso crashing and not allowing users to log in.   The team are investigating the problem as a matter of urgency and will keep you updated.   Please accept our apologies for any inconvenience this...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 20 September 2016. Casper will be unavailable due to  upgrades (7am-9am) If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form. *Our...

Many of our Windows and Mac users will use Global Protect to access the Virtual Private Network (VPN). We have upgraded to the latest version (Global Protect 3.1.1). This means you may see a pop up box when you try...

Due to the TOPdesk outage this morning  (Wednesday 14 September) we are having to restart the TOPdesk servers at: 3am (GMT) on Thursday 15 September This means that TOPdesk will be unavailable while this maintenance is carried out. It is...

Update, 11.43am: The issues with the VOIP telephone system have now been resolved and the telephones are working as normal. There is an issue with one of our Mitel controllers/ SIP meaning that approximately 50 per cent of our VOIP...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 23 August 2016. Ansys and Mathematica network licences will be unavailable while we add new licences. iTrent will be unavailable due to maintenance Pidgin instant messenger  is...