IT services status

This blog is no longer being updated as we now have a new way of finding out the status of our IT Services at https://status.bath.ac.uk/

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Latest posts

  • Log out request and IT maintenance, Tues 15 Sept

    Maintenance and upgrades will be taking place, during our at risk* period Tuesday 15 September 2015, 6am-9am. All users are asked to log out before 6am, Tuesday 15 September.  Most people will be able to log in from 8am, apart...

  • UniDesk update required

    If you use UniDesk to work or study when you're off campus, you'll need to download the file again. This is because the security certificate has been updated. If you don't do this, you may see an error message, telling...

  • WiFi maintenance Wednesday 9 September 6am-8am

    In a slight change to our standard routine, we have maintenance  that will take place on Wednesday 9 September between 6am-8am. Maintenance will affect the following services: WiFi is undergoing an upgrade and will have some minor disruption campus wide,...

  • Active Directory downtime 7am-7.30am Friday 4 September

    We have recently been informed of problems with Active Directory this morning, September 4, between 7am-7-30am. Some users would have been prompted to re-enter their username and password when using software such as Outlook. This problem has now resolved but...

  • Account systems resolved, 4pm Thurs 3 Sep

    We have just been informed that the Account systems disruption (includes Access Mgr and other apps), has now been resolved and everything should be working as normal. If you do have any issues, please log a ticket, via go.bath.ac.uk/it-help-form Thanks...

  • Account disruption, 3 Sept

    We are aware that there are issues with the Hub and account system apps (Thursday 3 September 2.45pm).  Designated maintainers have been emailed to ask they do not use the Access Manager app at this time however further account maintenance...

  • IT disruption briefly affected Library, 3 Sept

    We are aware that users in the Library may have been kicked out of software or applications they were running, 2.30pm, Thursday 3 September 2015.  We apologise for this unplanned loss of connection. It has been resolved.  If you are...

  • Exchange maintenance completed

    It has been confirmed that the maintenance on the Exchange server has now been completed. However, if you are still having problems, please get in touch with your IT supporter using the help form: go.bath.ac.uk/it-help-form   Many thanks for your...

  • Exchange server maintenance

    We have just been informed that one of the Exchange servers is having a few issues and so it will be undergoing some maintenance from now and should take approximately 30 minutes to complete. Thank you for your understanding while...

  • Log out request for Tues 15 Sept 2015 (6am - 8am)

    Please log off at the end of your work day, Monday 14 September 2015.  You can log back in after 8am, Tuesday, 15 September 2015. Maintenance is taking place Tuesday 15 September 2015, 6am to 8am, and we ask that...