IT services status
This blog is no longer being updated as we now have a new way of finding out the status of our IT Services at https://status.bath.ac.uk/
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Fake phishing email - student job offer. Please do not send your details.
We had had reports of some students being sent emails offering them part time jobs. Please be aware that these are fake and so please do not give out your details or reply. You can forward these to abuse@bath.ac.uk. If...
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Sophos anti-virus issues, 11 Nov 2015
Update 12 November 2015 - this issue has been resolved. We are aware that users have had issues trying to receive updated virus definitions from the server that hosts our Sophos anti-virus service. This problem started just before 5am, 11...
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IT maintenance affects AdminDesk and engineering applications, Tues 10 November 2015, 7am-9am
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 10 November 2015, 7am-9am. AdminDesk will be unavailable due to an upgrade, 7am-9am. 4 applications will be unavailable due to a licence upgrade. The following engineering applications...
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IT Maintenance affects Mathematica, Tuesday 3 November 2015
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 3 November 2015, 7am-9am. Mathematica network licensing will be unavailable to enable a license update. Please do not attempt to run this application using network licenses during...
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IT maintenance affects AutoDesk/AutoCad, Tues 27 Oct 2015
Maintenance and upgrades will be taking place, during our at risk* period Tuesday 27 October 2015, 7am-9am. Autodesk/AutoCad will be unavailable due to update on licence server. *Our 'at risk' period is between 7am and 9am on Tuesdays when we...
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The Cloud wifi disruption, 20 Oct 2015
Update (2.47pm): The Cloud service is working as normal again. The Cloud wifi service for visitors on campus is unavailable (since 1.55pm, 20 October 2015). We have contacted Sky and they are investigating. Eduroam wifi service is available and...
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Fake job offer phishing emails to students
We had had reports of some students being sent emails offering them part time jobs. Please be aware that these are fake and so please do not give out your details or reply. You can forward these to abuse@bath.ac.uk. ...
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IT maintenance affects legacy research folders, Tues 20 Oct, 7am to 9am
Maintenance will be taking place, during our at risk* period Tuesday 20 October 2015, 7am-9am. Some x:\<deptname>\Research\ folders will be unavailable, 7am to 9am. We are moving 13 Legacy Research volumes to our Netapp storage system. If you experience any...
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TOPdesk self service tool for raising IT problems upgrade weekend 17 / 18 Oct 2015
TOPdesk Self Service is being upgraded this weekend (17 and 18 October 2015) so the IT Help self service tool will be unavailable for a short period of time over the weekend. TOPdesk are carrying out the upgrade so we...
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Aquila /data area is being recovered
To update everyone on the condition of the /data storage area. I have some good news! We received the new power supply from ClusterVision for the storage server, after fitting the new supply we discovered that the mainboard has also...