A report commissioned by the Department of Business (etc) has vanished from the government website after being posted for only a few days. It was, the government says, "published in error" – a likely story. The report is a review of existing literature on user experiences in energy transitions and approaches for inclusive policymaking.
The 83-page report is (or should that "was"?) the first stage of a wider Gender, Race and Social Inclusion project. The second part is / was due to provide policy prescriptions.
If you want a brief glance at what the report says, click here.