September 2016

  • IT maintenance, Tuesday 4 October 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 04 October 2016. “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades. UniDeskLR will be unavailable due to upgrades (7am-9am) JANET is upgrading the network,...

  • Business Objects Web Intelligence (Webi) problems being investigated

    The Business Objects Web Intelligence (Webi) service is displaying a security warning to applet users that the connection to the website is untrusted. As a workaround users are advised to select continue, or  to open the report in ‘View’ mode....

  • UniDesk and UniApps unavailable, 28 September 2016, 7am to 9am

    We are upgrading UniDesk and UniApps, Wednesday 28 September 2016, 7am to 9am.   Both these services will be unavailable during this time. Software to be upgraded includes: Matlab Maple Ansys SPSS R Thank you for your patience while we...

  • Business Objects is available

    The issues with Business Objects have now been resolved. Thank you for your patience. If you are still having issues with Business Objects then please submit a support request to http://go.bath.ac.uk/it-help-form

  • Agresso issues now resolved

    We have been informed that the issues with Agresso have now been resolved. Thank you for your patience. If you are still having issues with Agresso then please submit a support request to http://go.bath.ac.uk/it-help-form

  • Business Objects currently unavailable

    Business Objects is currently unavailable. We are currently looking in to this issue and we will let you know once this has been resolved. We apologise for any inconvenience and thank you for your patience.

  • Agresso acess problems, Wednesday 21 September

    We are experiencing issues with Agresso crashing and not allowing users to log in.   The team are investigating the problem as a matter of urgency and will keep you updated.   Please accept our apologies for any inconvenience this...

  • IT maintenance, Tuesday 27 September 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 27 September 2016. “Self Service” will be unavailable on Casper-enrolled Macs due to upgrades. JANET is upgrading the network, 7am to 9am.   We do not expect disruption...

  • GitHub security update, 22 September 2016

    There will be a security update and a short period of downtime to github.bath.ac.uk, Thursday 22 September 2016, 8am to 9am. After this update, users who use the SSH protocol for Git activity will see that the GitHub host identification...

  • IT maintenance Tuesday 20 September 7am-9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 20 September 2016. Casper will be unavailable due to  upgrades (7am-9am) If you need any IT help and support you can log a ticket at go.bath.ac.uk/it-help-form. *Our...