October 2015

Maintenance and upgrades will be taking place, during our at risk* period Tuesday 27 October 2015, 7am-9am.  Autodesk/AutoCad will be unavailable due to update on licence server. *Our 'at risk' period is between 7am and 9am on Tuesdays when we...

Update (2.47pm): The Cloud service is working as normal again.   The Cloud wifi service for visitors on campus is unavailable (since 1.55pm, 20 October 2015).  We have contacted Sky and they are investigating. Eduroam wifi service is available and...

We had had reports of some students being sent emails offering them part time jobs. Please be aware that these are fake and so please do not give out your details or reply. You can forward these to abuse@bath.ac.uk.  ...

Maintenance will be taking place, during our at risk* period Tuesday 20 October 2015, 7am-9am. Some x:\<deptname>\Research\ folders will be unavailable, 7am to 9am.  We are moving 13 Legacy Research volumes to our Netapp storage system.  If you experience any...

TOPdesk Self Service is being upgraded this weekend (17 and 18 October 2015) so the IT Help self service tool will be unavailable for a short period of time over the weekend.  TOPdesk are carrying out the upgrade so we...

To update everyone on the condition of the /data storage area. I have some good news!​ We received the new power supply from ClusterVision for the storage server, after fitting the new supply we discovered that the mainboard has also...

Update 9:57am: Problems have now been resolved and the servers are working as normal.   We are currently experiencing problems with our Exchange servers, this may mean users experience difficulty sending and receiving email. We are investigating this, along with...

Maintenance and upgrades will be taking place, during our at risk* period Tuesday 13 October 2015, 7am-9am.   MatLab on Linux CPU will be unavailable due to an upgrade. If you are a LCPU user, please do not use MatLab...

Maintenance and upgrades will be taking place, during our at risk* period Tuesday 6 October 2015, 7am-9am.  A number of applications will be unavailable during the maintenance period.  Affected applications include: SAMIS client (not SAMIS portal) Business Master Catia Cadence...

Update from 2.50pm - Issues with our IT Help tool, TOPdesk Self Service have been resolved. We thank you for your patience, if you are still experiencing any problems please call the Service Desk on 01225 383434.   Service disruption...