August 2016

  • IT maintenance and an upgrade to IT Help and support, from 5.30pm 5 September 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 6 September 2016.   An upgrade to IT Help and Support self-service will also begin at 5.30 pm, Monday 5 September.   Find out how the upgrade to IT...

  • VOIP phone system disruption, Friday 19 August

    Update, 11.43am: The issues with the VOIP telephone system have now been resolved and the telephones are working as normal. There is an issue with one of our Mitel controllers/ SIP meaning that approximately 50 per cent of our VOIP...

  • IT Maintenance Tuesday 23 August 7am-9am

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 23 August 2016. Ansys and Mathematica network licences will be unavailable while we add new licences. iTrent will be unavailable due to maintenance Pidgin instant messenger  is...

  • IT maintenance, Tues 16 August 2016

    Maintenance and upgrades will be taking place during our at risk* period, Tuesday 16 August 2016. Ansys and Origin network licenses will be unavailable while we add new licences. Managed Print Service (MPS) will be unavailable (5am to 8am).  Find...

  • Agresso downtime 11 August 2016

    9.35am - Agresso is available again. Thank you for your understanding. 9.14am - Agresso is unavailable this morning, 11 August. We are working hard to resolve the issues and will update you as soon as possible.   Thank you for...

  • GlobalProtect VPN upgrade

    Staff and students will be prompted to upgrade the next time they start a GlobalProtect VPN session.  Please accept this prompt to GlobalProtect 3.03. Please note, the upgrade to version 3.1 is imminent. Use go.bath.ac.uk/it-status to find out the current...

  • Network disruption in 4 South, Wednesday 3 August 2016

    We have been advised of network connectivity issues in 4 South this afternoon and we are investigating these issues.   What this means for you: You may find that you lose connection to the network briefly during this time.  ...

  • Secure Downloads downtime 3 August 2016

    10.32am - Secure downloads is now available. Thank you for your understanding. 9.15am - Computing Services is  working to resolve an issue with our secure downloads page. It is currently unavailable.   We would like to apologise for the inconvenience...