October 2016

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 1 November 2016, 7am to 9am. Our self-service IT Help portal, TOPdesk, will be unavailable. Due to a database upgrade Business Objects and SID will be unavailable....

Update 10:12am: Issues have now been resolved and we are continuing to investigate why this outage happened. There appears to be an issue with SAMIS and Business Objects this morning. We are investigating and we will update you as soon...

Maintenance and upgrades will be taking place during our at risk* period, Tuesday 25 October 2016, 7am to 9am. Agresso will be unavailable. We are improving the infrastructure that supports this service. If you need any IT help and support...

We are getting reports of a phishing email being sent to students and staff. This is fake. Please ignore and delete this email. Please do not click any links or send any personal information. If you are concerned about an...

Thank you to staff and students for your patience while we resolved the issue with @lists.bath.ac.uk.   We have identified the cause. If you continue to have issues with sending emails to @lists.bath.ac.uk in Outlook client please take these steps to...

Due to the issues with the @lists mailing list tool, here are some steps you need to take if you need to send an email to a mailing list using Outlook. Firstly, download a new copy of the Global Address...

We are aware that some users are receiving error messages when they try to use an @lists.bath.ac.uk mailing list.  You can work around this issue by sending the email from the Outlook Web App at mail.bath.ac.uk. We are investigating the...

Update 10.36am: Business Objects is available again. Thanks for your understanding. Business Objects is unavailable this morning. We are investigating and will update you as soon as possible.   Thank you for your understanding.    

Update 2.50pm: Agresso smart client and Agresso web interface are available again. Agresso smart client and Agresso web client are currently unavailable. The team are investigating and we will update you as soon as possible. Thanks for understanding.    

Update 3pm: Access to Business Objects how now been restored Access to Business Objects Web Intelligence (Webi) is intermittent, midday, 7 October 2016. The team are investigating and we will update you as soon as possible. Thank you for your...