September 2016
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Do you use Global Protect to access VPN?
Many of our Windows and Mac users will use Global Protect to access the Virtual Private Network (VPN). We have upgraded to the latest version (Global Protect 3.1.1). This means you may see a pop up box when you try...
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TOPdesk downtime 3am (GMT) Thursday 15 September
Due to the TOPdesk outage this morning (Wednesday 14 September) we are having to restart the TOPdesk servers at: 3am (GMT) on Thursday 15 September This means that TOPdesk will be unavailable while this maintenance is carried out. It is...
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RE: New Outlook Update phishing, 7 September 2016
Staff and students should delete the phishing email whose subject line reads RE: New Outlook Update. If you followed the link in the email, please change your password. Content of phishing email so you can recognise it and delete straight...
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TOPdesk IT support system available
The TOPdesk IT support system is now available. Thank you for your patience and apologies for any inconvenience caused. If you need to log a ticket with us, go to http://go.bath.ac.uk/it-help-form
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TOPdesk support system unavailable
TOPdesk, our IT support system is currently unavailable. We are currently liaising with the supplier to rectify the situation and we will let you know when we know more. If you need urgent IT assistance, please call (01225 38)3434
